Glenhawk uses Finastra banking solution to drive customer engagement

Glenhawk uses Finastra banking solution to drive customer engagement
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UK-based property finance specialist Glenhawk is using Finastra’s Fusion Essence Cloud banking solution to support its growth in property lending, by improving the efficiency of loan approval and completion processes. 

Finastra says that the solution will help Glenhawk automate processes, have a full view of its lending portfolio and access management information in real time.  

“Fusion Essence Cloud will enable Glenhawk to automate the end-to-end lending process, eliminating manual processes from loan origination through to processing and servicing,” said Anand Subbaraman, general manager of banking at Finastra. “By turning data into intelligence, the Glenhawk team will gain additional insight into customer needs, helping them optimize the lending process and offer the best product, at the right time, through the right channel. We look forward to supporting Glenhawk's ongoing success.”

Hosted on Microsoft Azure, Fusion Essence Cloud will give Glenhawk the flexibility to react quickly to changing customer needs, says Finastra, enabling it to bring new products to market quickly and scale its business according to demand. Glenhawk will also be able to use the solution to automate internal processes such as statement preparation, key notices and letters. 

“Finastra’s technology will bring greater efficiency to our loan management process, but more importantly, accurate and up-to-date data will enable us to deepen engagement with our customers, manage our growing loan book and drive overall performance,” said Guy Harrington, CEO at Glenhawk. “It fits well with our ethos of doing property finance differently by giving us a platform that is modern, scalable and brings all the efficiencies that are right for our business. 

“Our aspiration is to become a leading non-bank lender within the property finance specialist sector. The partnership with Finastra will facilitate this by giving us one platform to manage multiple products and by scaling in line with our growth plans.”
 

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