Nordic menswear brand Oscar Jacobson has implemented Citixsys’s iVend Retail platform alongside Microsoft Dynamics AX to improve operations, support its brand strategy and deliver a better customer experience.
“Our main reasons for choosing iVend Retail are the flexible setup with offline point of sale (POS) and synchronisation to the central enterprise server, easy design of the POS, receipt and report layouts, and the open application programming interface for integration to our ERP system on Microsoft Dynamics,” said Eremasi Matanatabu, chief operating officer at Oscar Jacobson.
iVend Retail has enabled Oscar Jacobson to connect physical and online stores, resulting in a seamless omnichannel retail operation and a better customer experience. The tight connection between the ERP system and iVend Retail has also enabled the firm to automate many processes and gain better visibility into operations.
“Our ability to connect with every ERP plus our new Microsoft certified connector, iVend Retail for Microsoft Dynamics 365 Business Central, gives retailers like Oscar Jacobson the ability to move beyond multichannel to a seamless omnichannel environment that has become an industry best practice,” said Kamal Karmakar, CEO of CitiXsys.
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