The Kraft Heinz Company – one of the largest food and beverage companies in the world – is using Microsoft Office 365 to support communication and collaboration among its extensive workforce.
Created following a merger between Kraft Foods Group and the H.J. Heinz Company in July 2015, The Kraft Heinz Company required systems and processes that would help unite the two companies, and enable staff to work together and drive innovation.
Before the merger, both Kraft and Heinz relied on Microsoft Office 365 for communication and collaboration, which helped when looking to merge the two companies. The Kraft Heinz Company used Microsoft Office 365 to ensure the merger was carried out smoothly and the software is now helping to revolutionise go-to-market strategies and business processes at the company.
A blog post written by Francesco Tinto and Leandro Balbinot of The Kraft Heinz Company read “By taking advantage of Office 365 technology, we were able to reduce setup time dramatically and get the two companies working together far faster than we expected. Everyone was connected on our first day as Kraft Heinz. There’s no way we could have achieved a single operating environment in only a few weeks without Office 365. It would have taken months.”
Office 365 has helped boost collaboration by enabling staff to work together virtually. This includes phone and video meetings, instant messenger, sharing document and the ability to check team sites and repositories.
“That kind of collaboration was a must for us, and it happened seamlessly,” said Tinto and Balbinot. “Now that we’re further down the road, we’ll look to more advanced capabilities in Office 365 to help us streamline and simplify processes, understand emerging trends and engage differently with our customers and consumers.”
The team at The Kraft Heinz Company also points to the importance of data, and thanks to the capabilities of Office 365 such as Microsoft Power BI, the company’s staff can collect massive amounts of data and derive insight quickly.
“At Kraft Heinz, we’re aiming beyond just evaluating the current market situation or looking at part of a trend,” the blog post reads. “We want to have algorithms in place that give us the capacity to interpret and predict more accurately, and we want cognitive systems that help us mimic and learn from behaviors so we can serve consumers better. That’s why we’re looking forward to working with the new Office 365 capabilities.”
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