How Microsoft is driving the evolution of AI Lili Cheng and Darren Bennett discuss how the firm is empowering businesses to achieve more
Five top tips for transforming employee communication, collaboration and ideation A partnership with Microsoft helped Kyndryl transform its technology platforms to boost productivity and efficiency. Carla Granger shares how Kyndryl is now helping its customers to do the same
Managing an avalanche of returns with artificial intelligence As more products than ever are returned, retailers need a smarter, more connected approach to customer engagement, says Seb Reeve of Nuance Communications
Communication is key to surmounting supply chain challenges AVIXA’s Sean Wargo explains how improving collaboration will help the audiovisual industry
Viewpoint | Big data How intelligent automation can bridge the gap between unstructured data and effective information
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic