Technology Record

The best of enterprise solutions from the Microsoft partner ecosystem

Spring 2022

Technology Record Magazine

Production Editor: Elly Yates-Roberts
Executive Editor: Andy Clayton-Smith

Organisations that prioritise sustainability have the potential to reap multiple benefits, including meeting increased consumer demand for sustainable products and services, improving operational efficiency and attracting new talent.

Microsoft has already established itself as a front runner in evolving a greener approach to commercial and civic life. In this issue’s cover story, we take a closer look at some of the challenges facing industry and public sector organisations as they strive to develop credible, robust strategies for sustainable operations, and some of the early wins being made in this important area.

Also in this issue, we consider the future of cybersecurity in financial services. The conflict in Ukraine has heightened the awareness of the requirement for businesses to shore up their data security, an area where spending already totals $6 trillion worldwide. We speak with Microsoft’s corporate vice president for worldwide financial services Bill Borden about the $20 billion the company will invest in cybersecurity over the next five years and highlight some compelling examples of industry partner solutions that can deliver increased levels of protection.

Elsewhere, we speak with Microsoft’s worldwide strategy director for media and entertainment Simon Crownshaw about the inexorable rise of highly personalised content. We also explore how tools like the Microsoft Power Platform are driving fundamental changes in the individual viewing experience.

In addition, Microsoft’s senior director of worldwide retail and consumer goods strategy Shanthi Rajagopalan outlines how retailers and consumer goods companies are making supply chains more sustainable, while Jeremy M. Goldberg, worldwide director of critical infrastructure at Microsoft, shares his insights on how we can drive sustainability throughout the entire public sector. There is also the usual round-up of industry news, thought-leader perspectives and case studies that showcase the very latest advances in Microsoft technology.

We hope you enjoy the read.

Magazine highlights

New heights for the cloud

A trademarked method for customer success

ITAC is using Nintex Promapp to manage business processes and successfully onboard new hires

Unlock digital potential

Cloud and the hybrid workforce

Zachary Bosin of BlueJeans shares his top tips for hybridising the workforce using Microsoft Teams and Cloud Video Interop

Microsoft unveils Windows 11

Collaboration unleashed

New updates and features in Microsoft Teams will continue to drive the platform’s future success

Excelling in business intelligence

Meshfor Microsoft Teams to transform collaboration

The latest news from Microsoft and its partners, including Mesh for Microsoft Teams

Accelerating transformation

Partnering in the cloud

Rodney Clark explains how Microsoft is working to ensure it delivers on the promise of partnership

Intelligent user adoption

Rapid improvements

Optimizely’s Deane Barker shares how .NET 5 has improved performance and response times

Meeting the needs of modern business

Shaping the future of audio

According to John Ho from EPOS, high-quality audio solutions can help employees thrive in the hybrid workplace

Reinventing cybersecurity with AI

Solving the data problem

Understanding how best to use data requires a pervasive and continuous approach, says Talend’s Krishna Tammana

Industry highlights

Financial Services

The evolution of entertainment

Enabling better business decisions

Chad Dunbar and Igor Salamatin discuss how JourneyTEAM helps financial organisations make better use of their data and deliver great customer service

The evolution of entertainment

Navigating threats in financial services

The threat landscape has become increasingly sophisticated, not least for financial services firms who are grappling with the competing needs to better serve customers, while also thwarting cybercriminals.

Manufacturing & Resources

Modernising the world of payments

Agile evolution

As manufacturers prepare to meet again at Hannover Messe 2022, Microsoft’s Colin Masson discusses the role of the agile factory in shaping the industry’s future

New-age banking

Simulation at speed

Liftra used the Ansys Cloud to simulate the design of a revolutionary new ‘climbing’ crane for constructing wind turbines up to five times faster

Media & Communications

Objective Sustainability

Making entertainment personal

With media content more freely available than ever before, Microsoft’s Simon Crownshaw discusses why personalised entertainment will be key for media organisations as they look to attract viewers with more meaningful experiences

The power of predictive analytics

Shaping the future with data, AI and automation

The Intelligent Content Showcase at the 2022 NAB Show will help attendees discover the value of their data and how it can lead to better decisions and new opportunities

Public Sector

HoloLens in healthcare

Empowered mental healthcare

Many start-ups are using Microsoft technology to improve treatments and therapies for mental health disorders, enabling individuals to take their care into their own hands

Securing the future of smart cities

The next stage for public sector sustainability

Consumers are demanding more of organisations in terms of sustainability, and public sector organisations and governments are integral to realising meaningful societal change.

Retail & CPG

Breaking new frontiers for frontline workers

A future-proof cloud for retail

Modern retailers require a paradigm shift in software development to provide them with the platforms to deliver connected journeys, flexible stores and efficient operations

The low-down on low code

Turning insight into action

Microsoft’s Shanthi Rajagopalan explains how stakeholders across the retail industry are using technologies from Microsoft and its partners to make supply chains, operations and products more sustainable, while reducing waste and emissions