Audi improves voice control capabilities with ChatGPT

Audi improves voice control capabilities with ChatGPT


Nearly two million Audi models will have access to the AI-powered chatbot via Azure OpenAI Service

Alice Chambers |

Audi is improving its in-car voice control capabilities in current and future models by integrating ChatGPT via Microsoft Azure OpenAI Service.

From July 2024, nearly two million Audi models, made since 2021 and equipped with the third-generation modular infotainment system, will be able to interact with their car using natural language to create a safer and more intelligent driving experience.

Audi drivers will be able to use enhanced voice control to operate the infotainment, navigation and air-conditioning systems, and ask general knowledge questions.

Audi says the foundation of the new feature is the Chat Pro solution from Cerence, which is the result of the firm’s partnership with Microsoft in January 2024.

“With the seamless integration of ChatGPT into our voice control, we are combining the strengths of both applications,” said Marcus Keith, vice president of interior, infotainment and connectivity development at Audi. “In addition to a range of voice-controlled functions, our customers will now benefit from simple and secure access to AI-based knowledge. This is the next step towards a best-in-class in-cabin experience in Audi vehicles.”

The Audi system will only forward queries to ChatGPT when it cannot answer general knowledge questions. And to ensure data security, all questions and answers will be deleted after processing, and ChatGPT will not have access to vehicle data.

In the future, it will also be possible to ask questions about the vehicle, for example about the correct tire pressure. The use of Cerence’s large language models will help to make this and many other use cases possible.

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