Cognizant-Microsoft partnership to expand adoption of generative AI across industries

Cognizant-Microsoft partnership to expand adoption of generative AI across industries


Experts from both companies will work together to build business-specific solutions using Microsoft Copilot Studio

Alice Chambers |

Cognizant has extended its partnership with Microsoft to bring Microsoft’s generative artificial intelligence capabilities to its employees and a million users across its 2,000 global clients.

The professional services company has purchased 25,000 Microsoft 365 Copilot seats for its associates, along with 500 Sales Copilot seats and 500 Services Copilot seats to enhance productivity, workflows and customer experiences. Cognizant will also work to deploy Microsoft 365 Copilot to its customers.

“The combined strength of this partnership has the potential to deliver substantial innovation for enterprise customers, contributing to the projected $1 trillion that AI is expected to inject into US GDP over the next ten years,” according to a Microsoft press release.

Cognizant will work with Microsoft to build industry and business-specific solutions using Microsoft Copilot Studio. This will include helping customers from industries such as healthcare, retail and consumer goods, and financial services to create and customise their own copilots.

“Generative AI can be a game-changer for virtually every business in every industry, opening up new possibilities for innovation, efficiency and growth,” said Ravi Kumar S, CEO of Cognizant. “That’s why we are investing $1 billion in generative AI over the next three years and leading the development of new research to explore its potential for our clients, their employees and end customers. We’re committed to helping them harness the power of generative AI at scale, and Microsoft Copilot is a proven tool that can bring transformative gains, unlocking talent and potential in ways we can only imagine.”

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