I can hear you loud and clear: how Shure is tackling communication issues in the workplace

I can hear you loud and clear: how Shure is tackling communication issues in the workplace

Shure

Low-quality audio and poor connections are preventing employees from communicating and collaborating effectively. Shure’s Tyler Troutman explains how AV technology help businesses overcome these challenges 

By Guest contributor |


The modern workforce is currently in the age of instant gratification, where the need for seamless communication is more important than ever and the question “can you hear me now?” is the killer of any hybrid meeting. 

Poor audio and lost connections can lead to a frustrating cycle that hampers productivity, diminishes collaboration and ultimately affects an organisation’s overall bottom line. 

The solution to this is investing in modern, high-quality technology for your business. This will not only facilitate reliable performance and remove barriers to clear communication but will also future-proof today’s work environment.  

One key piece of equipment for any meeting space is an audiovisual (AV) solution that provides equal coverage for every participant on the call so they can all hear, be heard, see and be seen, whether they are there in person or participating remotely. However, not everyone is an AV expert and many of us can struggle when choosing new technology offerings and set-ups. In addition, the right technology needs to be easy to install correctly and use confidently if businesses are to deliver the top-tier collaboration experiences.  

To make selecting the right in-room technology easier, Shure offers four curated IntelliMix Room Kits, which are tailored for small, medium and large Microsoft Teams Rooms. Each Teams-certified kit includes a Windows-based compute with Shure IntelliMix Room DSP software pre-installed, a touch panel, one or two Microflex Advance MXA902 ceiling array microphones and loudspeakers, a Huddly camera (or multiple if opting for the multi-camera kits) and all the necessary connectivity and power accessories.  

When developing these kits, we wanted to ensure they could be set up and used as easily as possible, so users can focus on the meeting itself. Therefore, the kits are designed to be ready to deploy, and all accessories auto-configure out of the box for a streamlined set-up experience. IT teams can monitor and manage the systems from anywhere with ShureCloud, Teams Admin Center and Teams Rooms Pro Management Portal. 

Having the right AV solution in meeting spaces can not only streamline collaboration but also improve productivity within the workplace. 

As the landscape of hybrid workspaces evolves, AI tools like Microsoft 365 Copilot are driving unprecedented advancements in work efficiency. However, the performance of these tools heavily depends on the information they are provided with.  

For instance, Copilot in Microsoft Teams leverages the microphone technology in a meeting room to create transcripts, attribute content to speakers, generate summaries and provide real-time action points based on the audio captured. These features allow all participants to fully engage in the conversation and focus less on taking notes; however, the platform requires tight integration with high-quality AV technology to achieve optimal performance. 

The Ceiling Arrays included in the Room Kits integrate seamlessly with Shure’s onboard IntelliMix Room DSP to enhance speech and remove distracting sounds. This ensures every word is heard clearly and is transcribed accurately with Copilot in Teams. 

Creating a positive employee experience is important for any business and employers should not underestimate the benefits the latest technology and AI-powered tools can provide. Removing the communication barriers within your teams will significantly improve the collaborative experience, drive employee motivation and make the frustration of “can you hear me now?” a thing of the past.  

Tyler Troutman

Tyler Troutman is manager of strategic market development at Shure 

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