In Depth

Anywhere365’s chief product and technology officer explains how conversational AI technology and large language models are facilitating an array of new capabilities  

The world of media and entertainment is undergoing a profound transformation, driven by rapid technological advancements and evolving consumer behaviours, explains Microsoft’s Parul Bhandari

On-device generative AI solutions are boosting efficiency and security for frontline workers across multiple industries, especially in retail and healthcare

The traditional storefront still holds value for shoppers, but retailers must examine how technologies can take the in-store experience to the next level to ensure they remain relevant as e-commerce continues to grow 

Andy Clayton-Smith predicts how the technology community will navigate the global economic landscape this year

Microsoft’s general manager of industrial AI and strategic partnerships explains how organisations in every industry sector can capitalise on the real-world benefits of AI  

Microsoft’s chief partner officer highlights how the Microsoft partner ecosystem is transforming businesses with AI-powered solutions to enhance productivity, customer engagement and industry-specific operations  

Patrick Watson at Cavell discusses how businesses are using automated systems and chatbots to enhance customer service and efficiency 

Payroll features have reduced errors and freed up time for HR professionals to focus on other tasks  

Avalara’s Alex Baulf explains why additional imposed tax regulations mean businesses need to adopt automation solutions to ensure their processes remain up to date and compliant 

Synergy Technical’s Clay Westbay explains how AI-driven tools can be used to safeguard processes from disruptions and evolve operations for new markets

Tollring’s suite of solutions help organisations monitor, analyse and improve customer experience with call analytics, says Hilary Oliver

Karla Eidem, Amanda Palmer and Gary Scharf share how a PMI membership is supporting project managers, their organisations and the wider professional community 

Digital twins are transforming manufacturing processes and optimising operations, says Rockwell Automation’s Andrew Ellis 

AP automation enhances manufacturing efficiency, financial visibility and decision-making capabilities. Andy Birkey of Metafile Information Systems shares more

Recently, the terms ‘hybrid work’ and ‘AI’ have received considerable attention. Crestron’s Joel Mulpeter raises the question: can the latter help the former?  

Azure and HR management systems are enabling businesses to thrive, according to Lanteria’s Hanna Miller  

The firm’s chief strategy officer explains how Jamf allows Apple devices to be secured in Microsoft-centric organisations