Foyer Global Health transforms services for multilingual customers with Anywhere365 Post Luxembourg implemented Anywhere365 Dialogue Cloud and Dialogue Studio to help global health insurance firm optimise operations
Why is everyone talking about Teams? Millions of people use Teams every day but what makes it the ideal platform for customer engagement? Cloud-based dialogue management solution provider Anywhere365 and its partners Post Luxembourg, Resonate and Symity share their insights
Jonathan Boaz shares how Teams helps everyone to be included in the conversation Shure’s director of alliance partner sales considers how to deliver the best experiences for both in-person and remote meeting participants
Why do governments need to digitise their tax policies? Avalara’s Liz Armbruester highlights how mounting tax fraud and rapid technological advancements across our society are putting pressure on governments to digitise their tax policies – and to do so quickly
Interview | Financial services The benefits of composable finance software, according to Ricardo Ribelles
Case study | Manufacturing Mazda saves $1.8 million and enhances customer experiences with help from Resonate
Interview | Manufacturing David McLaughlin and Paul Duckworth discuss how to make supply chains more sustainable
News | Public sector Microsoft and Johnson Controls highlight the role of data in journey to net zero
Feature | Public sector How are governments using digital technologies to transform citizen services?
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic