Smart City

3-5 November 2026
Barcelona, Spain

Welcome to the Technology Record event page for the Smart City event, for which we are proud to be an official media partner. From here, you’ll find all our latest coverage from the event, plus feature articles about the media and entertainment industry, and details of selected Microsoft partners you should check out if you are planning to attend.  

  

Smart City Expo World Congress (SCEWC) will focus on strategies to transform current metropolises into more sustainable, efficient and liveable spaces. Under the theme ‘The Time for Cities’, the show will feature 600 speakers, 1,000 exhibitors and an expected 25,000 attendees. For 2026, SCEWC will host the new ‘AI-enabled cities’ where attendees can learn how the technology can improve and speed up urban transformation projects worldwide.

Keep coming back to this page in the run-up to, and during, the 2026 edition of Smart City, and look out for printed copies of the latest issue of Technology Record, which will be available to pick up from the show floor. If you miss your copy, or would like to get future issues delivered directly to your inbox, sign up for a free subscription.  

Sibos 2026

Read our news coverage from Smart City

Read more about Smart City

Using agentic AI to turn data into decisions

Merchants are still acting as the human glue between disconnected systems – and this is rapidly becoming one of merchandising’s biggest problems. The solution lies in agentic AI says Noah Herschman of Intelo.AI

Transforming retail operations with agentic merchandising

Microsoft’s Sue McMahon explains how the adoption of AI is making it simpler to delegate manual, repetitive work and freeing up time for merchants to focus on higher-value creative tasks

Kotsovolos streamlines customer service with Microsoft Dynamics 365 Contact Center

The Greece-based technology retailer has cut its average handling time by 30 per cent since February 2026

How AI-driven intelligence is enabling retailers to become agile and resilient

Felice Miller explores how Microsoft and its partner ecosystem are enabling retailers and consumer goods organisations to use agentic AI to compress innovation cycles and respond faster to market demand

Our partners at Smart City

Partner with Technology Record for Smart City

If you are a Microsoft partner and are planning to attend Smart City, then get in touch with us at Technology Record to discuss how we can include news about your business and perspectives from your experts within our Smart City coverage, helping to promote your business to our readership of enterprise technology professionals in the public sector. 

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