AI helps banks create more personal and tailored interactions, says VeriPark

AI helps banks create more personal and tailored interactions, says VeriPark
By Guest | 26 April 2019

Wim Geukens explains how new technology will enhance the personal touch in banking

VakıfBank chooses VeriPark to promote doorstep banking

VakıfBank chooses VeriPark to promote doorstep banking
By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Security and risk management in the age of disruption

Security and risk management in the age of disruption
By Elly Yates-Roberts | 04 March 2019

CeFPro’s Alice Kelly tells us what to expect from X-Tech: Financial Services and Technology

How will the payments industry evolve in the coming months?

How will the payments industry evolve in the coming months?
By Elly Yates-Roberts | 30 January 2019

CeFPro interviewed a few speakers ahead of the Payments Forum 2019 in February

Building the future of banking services with collaboration

Building the future of banking services with collaboration
By Rebecca Gibson | 29 January 2019

Hans Tesselaar, executive director at BIAN, outlines how leading retail financial services organisations are leveraging APIs to exceed customer expectations

BIAN’s Hans Tesselaar outlines how leading financial institutions are using APIs to customer expectations

How will today’s innovation impact the payment industry’s future?

How will today’s innovation impact the payment industry’s future?
By Elly Yates-Roberts | 14 January 2019

CeFPro’s Sophie Bottazzi outlines what to expect at the 2nd Annual Payments Forum

ZestFinance and Microsoft collaborate on AI solution for finance industry

ZestFinance and Microsoft collaborate on AI solution for finance industry
By Elly Yates-Roberts | 20 December 2018

Two firms hope to improve assessment of creditworthiness with machine learning and data 

Taking the guesswork out of customer service

Taking the guesswork out of customer service
By Guest | 06 September 2017

Wim Geukens provides an overview of Veripark’s Customer Insights for Banking solution

How Beyond Bank Australia is creating better customer relationships

How Beyond Bank Australia is creating better customer relationships
By Rebecca Gibson | 09 August 2017

DXC Technology is helping the Australian bank to improve how it interacts with individual customers by deploying Microsoft Dynamics CRM

DXC Technology is helping the Australian bank to improve how it interacts with individual customers

Financial companies to invest more heavily in transformation

Financial companies to invest more heavily in transformation
By Rebecca Gibson | 28 June 2017

Accenture finds firms will invest in efficiency and cost control, customer experience, risk and digital

Digital transformation: preparing for the future

Digital transformation: preparing for the future
By Guest | 31 May 2017

As the financial services industry gets to grips with digital transformation, it must prepare itself for the next wave of developments, driven by artificial intelligence. Wim Geukens from VeriPark explains

Wim Geukens from VeriPark says the future of digital will be driven by artificial intelligence 

 

The transformation from paper to blockchain

The transformation from paper to blockchain
By Rebecca Lambert | 09 March 2017

Microsoft and Bank of America Merrill Lynch’s blockchain project is taking the complexity, cost and error out of labour-intensive trade finance processes. We find out more about the work they’re doing together

How Microsoft and Bank of America Merrill Lynch are taking the complexity out of trade finance

Microsoft joins blockchain innovators in Enterprise Ethereum Alliance

Microsoft joins blockchain innovators in Enterprise Ethereum Alliance
By Lindsay James | 06 March 2017

The newly formed enterprise collaboration will drive Ethereum blockchain technology best practices

How blockchain will shape the future of financial services

How blockchain will shape the future of financial services
By Guest | 16 January 2017

Blockchain technology has evolved to become a protocol that allows the recording of any type of transactions transferring value. This has huge implications for the future, says Magdalena Ramada from Willis Towers Watson

Magdalena Ramada from Willis Towers Watson explains the implications of the evolution of blockchain

Banks to discuss big data and analytics at summit this October

Banks to discuss big data and analytics at summit this October
By Rebecca Gibson | 30 September 2016

Event aimed at banks who want to adopt new data technologies to overcome payment fraud

Bank of America launches new Windows 10 app

Bank of America launches new Windows 10 app
By Rebecca Gibson | 09 June 2016

App allows users to see transactions, pay bills and find the nearest banks or ATMs

Banks fear a quarter of their business is at risk from fintechs

Banks fear a quarter of their business is at risk from fintechs
By Rebecca Gibson | 22 March 2016

PwC survey cites pressure on profit margins and loss of market share as top fintech threats

Tablets set to transform retail banking in the short term

Tablets set to transform retail banking in the short term
By Lindsay James | 25 September 2015

Tablets are becoming commonplace in an effort to improve customer engagement.

Technology is changing the role of bank branches, says IDC

Technology is changing the role of bank branches, says IDC
By Rebecca Gibson | 30 July 2015

Branches must provide face-to-face services to support online and mobile banking channels

The digital bank: remaining relevant in the digital age

The digital bank: remaining relevant in the digital age
By Rebecca Lambert | 16 July 2015

If banks want to remain relevant in the digital age, it is time for them to change the way they serve their customers, as we find out in conversation with Microsoft’s Marcelo Marquez

Microsoft’s Marcelo Marquez discusses why banks must change the way they serve their customers