Cloud-based software and services provider Junction Solutions is to implement the JunctionMCR and Microsoft Dynamics AX 2012 solutions to foster multi-channel growth for automotive parts retailer Eckler Industries.

Based in Titusville, Florida, Eckler’s has three retail showrooms and distribution centre and offers more than 300,000 products through its catalogues, websites and retail locations.

By deploying Dynamics AX 2012 and JunctionMCR, the company aims to streamline its systems and unify its multi-channel platform to foster growth and generate revenue. The three-phased implementation will include the replacement of Eckler’s existing legacy systems. These include enterprise resource planning, order management, product information management system, POS, warehouse management system, and other applications.

“This implementation will streamline our systems to a unified multi-channel platform that will help us promote more efficient business processes and manage our growth moving forward,” said Matt Jordan, Eckler’s CEO. “We look forward to working with Junction Solutions as they provide the platform for us to attain a single, clear view of all our channels that leads to more effective customer engagement, improved one-to-one marketing, and even higher levels of performance and service for our customers.”

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