Solgari helps manufacturers reach customers however they prefer

Solgari helps manufacturers reach customers however they prefer
By Elly Yates-Roberts | 13 September 2021

Amid changing customer expectations, Solgari is helping manufacturers benefit from the new all-channel communication landscape. Chief technology officer and co-founder Vance Harris tells us more

Chief technology officer Vance Harris tells us more about the new all-channel communication landscape 
 

Every minute counts in customer interactions

Every minute counts in customer interactions
Tag Heuer
By Rebecca Gibson | 08 September 2021

Gijs Geurts of Anywhere365 explains why enterprises need to transform the way they manage business communications

Gijs Geurts of Anywhere365 explains why enterprise must transform how they manage communications

What to expect from Enterprise Connect 2021

What to expect from Enterprise Connect 2021
Enterprise Connect
By Elly Yates-Roberts | 18 August 2021

Event acts as a gathering for enterprise communication and collaboration professionals

Crossware’s signature solutions are a world-first for email

Crossware’s signature solutions are a world-first for email
Crossware
By Elly Yates-Roberts | 11 August 2021

Crossware’s Peter Molyneux explains how the firm’s email signature solutions ensure communication security, compliance and legality, and how its innovative ‘closed loop’ approach has become an industry standard

Peter Molyneux explains how they ensure communication security, compliance and legality

Microsoft to present keynote at Enterprise Connect 2021

Microsoft to present keynote at Enterprise Connect 2021
Microsoft
By Elly Yates-Roberts | 10 August 2021

Microsoft’s Nicole Herskowitz will discuss the communication value of the Teams platform

Severstal delivers remote collaboration with Microsoft Teams

Severstal delivers remote collaboration with Microsoft Teams
Unsplash/Michael Browning
By Elly Yates-Roberts | 18 June 2021

Russian steel producer accelerates deployment for improved collaboration 

Solgari launches WhatsApp integration for customer communication

Solgari launches WhatsApp integration for customer communication
Pexels/Cottonbro/Solgari
By Elly Yates-Roberts | 25 May 2021

New feature will enable Solgari customers to use WhatsApp to interact with their own clients

Surveillance, compliance and communication

Surveillance, compliance and communication
NICE
By Dave Ackerman | 10 March 2021

Organisations can reap business rewards by ensuring new communication channels adhere to existing regulatory obligations

Organisations can reap business rewards by ensuring the compliance of communication channels

Improving call management in Microsoft Teams

Improving call management in Microsoft Teams
AdobeStock
By Giovanni Nieddu | 02 September 2020

Mida Solutions is integrating advanced call centre functionalities into the application

Mida Solutions is integrating advanced call centre functionalities into the application

The telecommunications sector was built to change

The telecommunications sector was built to change
iStock
By Keri Gilder | 20 July 2020

The shock of Covid-19 has seen some organisations having to transform operations overnight, but for others in the telecommunications sector, they were more than prepared for this accelerated digital transformation

Many organisations were prepared for accelerated digital transformation

How to achieve telecommunications success in 2020

How to achieve telecommunications success in 2020
By Rebecca Gibson | 18 June 2020

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Poly launches meeting room solutions for Microsoft Teams

Poly launches meeting room solutions for Microsoft Teams
Poly
By Elly Yates-Roberts | 29 May 2020

Audio and video tools offer modern virtual collaboration with speaker tracking

Microsoft technology supports GHD on digital transformation journey

Microsoft technology supports GHD on digital transformation journey
Rawpixel.com
By Elly Yates-Roberts | 28 May 2020

Having deployed Teams in under a week, GHD has modernised communication between staff

QBE Insurance rolls out Microsoft Teams worldwide to employees

QBE Insurance rolls out Microsoft Teams worldwide to employees
Microsoft
By Elly Yates-Roberts | 27 May 2020

Firm can support staff working remotely and maintain business continuity plans

Awin uses Microsoft Teams to maintain effective communication

Awin uses Microsoft Teams to maintain effective communication
By Elly Yates-Roberts | 20 April 2020

Platform’s chat functions and accessibility have proved popular among younger employees

Jabra improves workplace collaboration with new headset

Jabra improves workplace collaboration with new headset
By Elly Yates-Roberts | 01 April 2020

Evolve 2 range features noise-cancelling technology and integrates with Microsoft Teams

NFL drives digital transformation with Microsoft Surface and Teams

NFL drives digital transformation with Microsoft Surface and Teams
By Elly Yates-Roberts | 04 March 2020

Expanded partnership will improve communication between the NFL, its players and its coaches

Winning the war on security with Microsoft Teams

Winning the war on security with Microsoft Teams
By Joe Stevenson | 03 March 2020

Frontline staff left to fend for themselves can unwittingly undermine retailers’ security with unsanctioned apps. It’s time to arm them with the tools they need

Frontline staff can unwittingly undermine retailers’ security with unsanctioned apps

Microsoft empowers US Air Force with modern IT

Microsoft empowers US Air Force with modern IT
By Elly Yates-Roberts | 12 February 2020

Move will improve scalability, communication and compliance with Microsoft 365 and Teams

Microsoft and Genesys partner to simplify cloud adoption

Microsoft and Genesys partner to simplify cloud adoption
By Elly Yates-Roberts | 24 January 2020

Genesys Engage on Microsoft Azure aims to help enterprises improve customer experience

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