Improving call management in Microsoft Teams

Improving call management in Microsoft Teams
AdobeStock
By Giovanni Nieddu | 02 September 2020

Mida Solutions is integrating advanced call centre functionalities into the application

Mida Solutions is integrating advanced call centre functionalities into the application

The telecommunications sector was built to change

The telecommunications sector was built to change
iStock
By Keri Gilder | 20 July 2020

The shock of Covid-19 has seen some organisations having to transform operations overnight, but for others in the telecommunications sector, they were more than prepared for this accelerated digital transformation

Many organisations were prepared for accelerated digital transformation

How to achieve telecommunications success in 2020

How to achieve telecommunications success in 2020
By Rebecca Gibson | 18 June 2020

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Nik Willetts, CEO of TM Forum, predicts what strategies and digital technologies could help

Poly launches meeting room solutions for Microsoft Teams

Poly launches meeting room solutions for Microsoft Teams
Poly
By Elly Yates-Roberts | 29 May 2020

Audio and video tools offer modern virtual collaboration with speaker tracking

Microsoft technology supports GHD on digital transformation journey

Microsoft technology supports GHD on digital transformation journey
Rawpixel.com
By Elly Yates-Roberts | 28 May 2020

Having deployed Teams in under a week, GHD has modernised communication between staff

QBE Insurance rolls out Microsoft Teams worldwide to employees

QBE Insurance rolls out Microsoft Teams worldwide to employees
Microsoft
By Elly Yates-Roberts | 27 May 2020

Firm can support staff working remotely and maintain business continuity plans

Awin uses Microsoft Teams to maintain effective communication

Awin uses Microsoft Teams to maintain effective communication
By Elly Yates-Roberts | 20 April 2020

Platform’s chat functions and accessibility have proved popular among younger employees

Jabra improves workplace collaboration with new headset

Jabra improves workplace collaboration with new headset
By Elly Yates-Roberts | 01 April 2020

Evolve 2 range features noise-cancelling technology and integrates with Microsoft Teams

NFL drives digital transformation with Microsoft Surface and Teams

NFL drives digital transformation with Microsoft Surface and Teams
By Elly Yates-Roberts | 04 March 2020

Expanded partnership will improve communication between the NFL, its players and its coaches

Winning the war on security with Microsoft Teams

Winning the war on security with Microsoft Teams
By Joe Stevenson | 03 March 2020

Frontline staff left to fend for themselves can unwittingly undermine retailers’ security with unsanctioned apps. It’s time to arm them with the tools they need

Frontline staff can unwittingly undermine retailers’ security with unsanctioned apps

Microsoft empowers US Air Force with modern IT

Microsoft empowers US Air Force with modern IT
By Elly Yates-Roberts | 12 February 2020

Move will improve scalability, communication and compliance with Microsoft 365 and Teams

Microsoft and Genesys partner to simplify cloud adoption

Microsoft and Genesys partner to simplify cloud adoption
By Elly Yates-Roberts | 24 January 2020

Genesys Engage on Microsoft Azure aims to help enterprises improve customer experience

Enghouse strengthens its rich multimedia capabilities

Enghouse strengthens its rich multimedia capabilities
By Elly Yates-Roberts | 07 January 2020

Acquisition of Dialogic Group enhances firm’s software offerings in video and communication

Microsoft rolls out new Meet Now feature in Skype

Microsoft rolls out new Meet Now feature in Skype
By Elly Yates-Roberts | 20 December 2019

Non-Skype users can now connect to meetings and calls through a URL link

Why you should start planning your Microsoft Teams migration

Why you should start planning your Microsoft Teams migration
By Gustavo Perez-Lopez | 17 December 2019

Organisations can increase revenue and staff productivity with the collaboration tool

Sulzer chooses Akumina to improve workforce communication

Sulzer chooses Akumina to improve workforce communication
By Elly Yates-Roberts | 09 December 2019

Engineering firm will use the employee experience platform to create a modern intranet

Ignite 2019: Sennheiser launches speakerphone for Microsoft Teams

Ignite 2019: Sennheiser launches speakerphone for Microsoft Teams
By Rebecca Gibson | 05 November 2019

The portable EXPAND SP 30T device can support conferencing on the go for up to eight participants

How enterprises can stay at the cutting edge of business

How enterprises can stay at the cutting edge of business
By Lindsay James | 24 September 2019

With tools such as Microsoft Teams underpinned by solutions including the Azure Cloud, Dynamics and the Power Platform, the Microsoft ecosystem is ensuring that pioneering enterprises can stay at the cutting edge of business

Armed with the latest technologies, Microsoft and its partners are leading the digital charge 

How the cloud is enabling a multiscreen experience

How the cloud is enabling a multiscreen experience
By Judy Misbin | 27 June 2019

When it comes to major sporting events, it’s no longer about just watching the game. CenturyLink’s Judy Misbin explains how innovations in network technology are enabling fans to engage with events on an experiential level – in the stadium, at home and on mobile devices

Innovations in network technology are enabling fans to engage with events on an experiential level

NEC Display Solutions to showcase at UC Expo

NEC Display Solutions to showcase at UC Expo
By Elly Yates-Roberts | 26 April 2019

Firm will present a set of unified communications solutions for computing and collaboration

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