“Can serving Gen Z be as easy as ABC?” asks Cegid director

“Can serving Gen Z be as easy as ABC?” asks Cegid director
By Guest | 29 April 2019

Alan Holcroft explores how retailers can find success in the social media frenzy they currently face 

The top five benefits of an order management system

The top five benefits of an order management system
By Guest | 11 April 2019

OrderDynamics’ Charles Dimov explains what’s needed to simplify omnichannel retail

Enhancing digital customer experiences

Enhancing digital customer experiences
By Guest | 03 April 2019

René Aerdts from DXC Technology explains why retailers must consider five factors if they want to create omnichannel platforms that deliver a truly connected and improved shopping journey

DXC Technology’s René Aerdts explains how retailers can create omnichannel platforms for a connected shopping journey

VakıfBank chooses VeriPark to promote doorstep banking

VakıfBank chooses VeriPark to promote doorstep banking
By Rebecca Gibson | 15 March 2019

Bank has achieved eight times faster loan processing and has received 600,000 new applications in just 18 months as a result

Bank has achieved faster loan processing and has received 600,000 new applications in just 18 months

Improving the customer experience by empowering store associates

Improving the customer experience by empowering store associates
By Guest | 18 February 2019

DXC Technology’s Randy Davidson discusses why retailers must equip employees with more customer data and find ways to extend the omnichannel shopping journey if they want millennials to continue visiting their physical stores

DXC Technology’s Randy Davidson discusses how retailers can keep millennials visiting physical stores

Optimising the last mile of retail with a supply chain expert

Optimising the last mile of retail with a supply chain expert
By Jacqui Griffiths | 24 January 2019

Getting goods into consumers’ hands where and when they want them is a game-changer for retailers – but they need to address complex challenges to make sure they can keep their promises, says Tobias Schulz from Quintiq

Tobias Schulz from Quintiq explains how to get goods to consumers where and when they want them

Four ways to build a powerful B2B customer experience

Four ways to build a powerful B2B customer experience
By Rebecca Gibson | 04 May 2018

Author, keynote speaker and customer experience futurist Blake Morgan highlights why companies need to focus on digital transformation, big data, personalisation and omnichannel

Customer experience futurist Blake Morgan highlights the benefits of new technologies

InternetRetailing Expo to focus on omnichannel retail

InternetRetailing Expo to focus on omnichannel retail
By Rebecca Gibson | 16 March 2018

Event will take place at NEC Birmingham in the UK on 21-23 March 2018

InternetRetailing Expo 2018 to focus on omnichannel

InternetRetailing Expo 2018 to focus on omnichannel
By Rebecca Gibson | 29 January 2018

Exhibitors will showcase the technologies retailers need to deliver a seamless shopping experience

Omnichannel to be a key focus at eTail Europe this June

Omnichannel to be a key focus at eTail Europe this June
By Guest | 20 April 2017

Lauren Pozmanter, public relations manager at Worldwide Business Research, shares what we can expect at the e-commerce event from 20-22 June

Lauren Pozmanter shares what we can expect at the e-commerce event from 20-22 June

E-commerce and multichannel to top the bill at IRX and EX this April

E-commerce and multichannel to top the bill at IRX and EX this April
By Rebecca Gibson | 24 February 2017

More than 5,000 industry players expected to discuss the latest retail trends

Unilever’s new vision for omnichannel retail

Unilever’s new vision for omnichannel retail
By Rebecca Gibson | 09 February 2017

Avanade uses Microsoft technologies to help Unilever Brazil to bring its vision for the future of omnichannel retail to life

Avanade is using Microsoft technology to help Unilever Brazil stay ahead of the competition

Helping retailers to improve their omnichannel planning

Helping retailers to improve their omnichannel planning
By Guest | 25 March 2016

Adopting the right strategies can help omnichannel retailers to optimise their planning today while preparing for whatever the future of retail brings

The right strategy can help retailers to plan today and prepare for the future

JustEnough Software releases new Customer Insights module

JustEnough Software releases new Customer Insights module
By Rebecca Gibson | 13 January 2016

Solution helps retailers turn customer data into actionable insights 

IoT spending by MEA retailers to increase by 19% annually

IoT spending by MEA retailers to increase by 19% annually
By Rebecca Gibson | 24 August 2015

IDC study shows IoT solutions will be used to improve operations and customer experience