Making ‘work from anywhere’ work for businesses

Making ‘work from anywhere’ work for businesses
By Vincent Kelly | 09 May 2022

Firms must build on the momentum of hybrid working driven by the pandemic to realise an entirely new way of working, which is enabled and delivered via contact centre-as-a-service technology

Firms can realise a new way of working that is delivered via contact centre-as-a-service technology 
 

A head start for homeworking with Microsoft Teams

A head start for homeworking with Microsoft Teams
University of Dundee
By Elly Yates-Roberts | 05 May 2022

The University of Dundee is using Jabra’s Microsoft Teams-certified headsets to provide flexible working opportunities for staff and students

The University of Dundee uses Jabra’s headsets to provide flexible working opportunities for staff and students 
 

Democratising access to digital tools for better hybrid working

Democratising access to digital tools for better hybrid working
By Elly Yates-Roberts | 03 May 2022

Mandarine Academy’s Florent Petit shares how the firm is helping businesses overcome challenges associated with hybrid working

Florent Petit shares how Mandarine Academy is empowering employees to work in more flexible ways   
 

Delivering seamless collaboration with the right technology

Delivering seamless collaboration with the right technology
EPOS
By John Ho | 14 April 2022

As business communication becomes increasingly virtual, organisations must make sure that their employees are equipped with the technology to keep up

Businesses must ensure employees have the tools to keep up with increasingly virtual communication 
 

Anywhere365 launches new Partnership and Ambassador Program

Anywhere365 launches new Partnership and Ambassador Program
By Rebecca Gibson | 07 April 2022

Partners will gain the information and tools they need to sell, deploy and support Anywhere365’s solutions

Panopto integrates video management service with Microsoft Teams

Panopto integrates video management service with Microsoft Teams
Microsoft Surface
By Elly Yates-Roberts | 28 March 2022

Move enables users to search Panopto videos and meeting recordings on the collaboration platform  
 

Firefly uses Microsoft Azure to deliver new teaching opportunities

Firefly uses Microsoft Azure to deliver new teaching opportunities
Microsoft
By Elly Yates-Roberts | 23 March 2022

The cloud will enable the firm to integrate its learning service with Microsoft Teams  
 

Neat brings video devices to Microsoft Teams users

Neat brings video devices to Microsoft Teams users
Neat
By Elly Yates-Roberts | 23 March 2022

New certification enables the organisation to support inclusive meeting experiences

Building remote-first flexibility with Bandwidth

Building remote-first flexibility with Bandwidth
By Matt Brown | 23 March 2022

Covid-19 has fundamentally changed how the world works. With staff scattered around the world, IT organisations are now required to build and deploy remote-first technologies

With staff scattered around the world, IT firms must now build and deploy remote-first technologies 
 

Businesses must do more to realise effective hybrid work, finds Microsoft

Businesses must do more to realise effective hybrid work, finds Microsoft
Microsoft
By Elly Yates-Roberts | 18 March 2022

The 2022 Work Trend Index shows that employers are not meeting staff expectations

Resonate is removing obstacles to improve efficiency

Resonate is removing obstacles to improve efficiency
By Mike Harvey | 08 March 2022

The firm enhances the capabilities of the voice offering with Power Platform, building customer value by combining different elements of the Microsoft technology stack

Firm enhances the capabilities of the voice offering with Power Platform to build customer value  
 

Connecting efficiently in the hybrid world with Gamma

Connecting efficiently in the hybrid world with Gamma
By Richard McPhee | 25 February 2022

Firm’s unified communications success wheel helps clients to improve their project journey and delivery

Firm’s unified communications success wheel helps clients to improve their project journey and delivery 
 

Delivering reliable healthcare communication with Bandwidth

Delivering reliable healthcare communication with Bandwidth
By Michele Witthaus | 23 February 2022

Healthcare non-profit Inclusa migrated voice and E911 to the cloud with Microsoft Teams and Bandwidth’s Duet for Teams

Inclusa migrated voice and E911 to the cloud with Microsoft Teams and Bandwidth’s Duet for Teams

Streamlined processes to mitigate virtual meeting anxiety

Streamlined processes to mitigate virtual meeting anxiety
By Jørgen Solberg | 17 February 2022

Decisions’ in-Teams extension helps organisations manage meetings and optimise output by minimising pre-meeting anxiety

Decisions’ in-Teams extension helps firms optimise output by minimising pre-meeting anxiety 
 

Refinitiv launches financial AI assistant for Microsoft Teams

Refinitiv launches financial AI assistant for Microsoft Teams
Unsplash/Annie Spratt
By Elly Yates-Roberts | 09 February 2022

Refinitiv AI Alerts provides financial professionals with stock market news and actionable insights

Reimagining retail landscapes with the Microsoft Cloud

Reimagining retail landscapes with the Microsoft Cloud
By Rebecca Gibson | 02 February 2022

Microsoft’s Shelley Bransten outlines how Microsoft Cloud for Retail and other innovations are empowering retailers to harness the power of data and reimagine the end-to-end shopping journey

Shelley Bransten outlines how Microsoft technologies are empowering retailers to harness data  
 

Now is the time to transition to omnichannel

Now is the time to transition to omnichannel
By Gijs Geurts | 28 January 2022

Several new omnichannel services trends will emerge in 2022, so now is the time for businesses to adapt to ensure they can support their evolving customer base

Businesses must adapt to ensure they can support their evolving customer base 
 

Cloud and the hybrid workforce: a perfect match

Cloud and the hybrid workforce: a perfect match
By Zachary Bosin | 26 January 2022

Five top tips for hybridising the workforce using Microsoft Teams and Cloud Video Interop

Five top tips for hybridising the workforce using Microsoft Teams and Cloud Video Interop

Unleashing the power of collaboration with Microsoft Teams

Unleashing the power of collaboration with Microsoft Teams

Jabra

By Elly Yates-Roberts | 25 January 2022

The platform has transformed the workplace, facilitating remote and hybrid experiences. New updates and features will continue to drive the platform’s future success

New updates and features will continue to drive the platform’s future success

The Winter 21/22 issue of Technology Record is out now!

The Winter 21/22 issue of Technology Record is out now!
By Elly Yates-Roberts | 20 January 2022

Hear from Microsoft and its partners for the latest enterprise insights and expertise

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