Anywhere365 earns industry-first Microsoft Teams certification

Anywhere365 earns industry-first Microsoft Teams certification
Anywhere365
By Elly Yates-Roberts | 07 April 2021

Firm’s contact centre solution uses Azure and AI to help employees resolve customer queries

The advantage of virtual healthcare in a crisis

The advantage of virtual healthcare in a crisis
iStock
By Anders Løkke | 24 March 2021

Telehealth services are essential in delivering a safe, secure and simple patient experience, while reducing costs for healthcare providers worldwide

Telehealth can deliver a safe patient experience, while reducing costs for providers worldwide

Why compliance recording is relevant to remote workers

Why compliance recording is relevant to remote workers
By Katrin Henkel | 11 February 2021

The new ASC Recording Insights for Microsoft Teams is empowering financial services providers to ensure their employees can comply with industry regulations while working from home

ASC Recording Insights for Microsoft Teams is helping financial services companies comply with regulations

Decisions expands secure voting in Microsoft Teams

Decisions expands secure voting in Microsoft Teams
Decisions
By Elly Yates-Roberts | 10 February 2021

New feature one of several updates designed to improve the meeting experience

Microsoft Teams to offer live captions in seven new languages

Microsoft Teams to offer live captions in seven new languages
Unplash/Windows/Microsoft
By Elly Yates-Roberts | 29 January 2021

Upgrade will add German, French, Spanish, Japanese, Brazilian Portuguese and Dutch

SAP to integrate Microsoft Teams with intelligent solutions

SAP to integrate Microsoft Teams with intelligent solutions
SAP
By Elly Yates-Roberts | 25 January 2021

Expanded partnership aims to realise the “frictionless enterprise”, says SAP CEO Christian Klein

QSC launches new cloud monitoring and management features

QSC launches new cloud monitoring and management features
QSC
By Elly Yates-Roberts | 22 January 2021

New service options aim to increase efficiency and visibility while reducing downtime

Good audio for better performance in the workplace

Good audio for better performance in the workplace
EPOS
By Jeppe Dalberg-Larsen | 21 January 2021

Organisations worldwide are beginning to understand the effects of audio technology on the productivity of their workforces. Research and investment can ensure the future hybrid workplace is successful

Investment into audio technology can ensure the future hybrid workplace is successful

Microsoft starts roll-out for Teams recap feature

Microsoft starts roll-out for Teams recap feature
Unsplash/Microsoft Edge/Microsoft
By Elly Yates-Roberts | 18 January 2021

New capability will help employees stay on track, even if they were unable to attend a meeting

Geomant improves contact centre training capabilities for Teams

Geomant improves contact centre training capabilities for Teams
Geomant
By Elly Yates-Roberts | 13 January 2021

New features aim to simplify training while agents are working remotely 

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron launches new Scheduling Panels for Microsoft Teams

Crestron

By Elly Yates-Roberts | 10 December 2020

Integration aims to give employees real-time data and control over the office environment

Pexip is ensuring the security of remote working

Pexip is ensuring the security of remote working
By Nico Cormier | 05 November 2020

People have rapidly become accustomed to video meetings. But how do organisations make sure employees are secure when a mix of technologies and vendors is required?

How do firms make sure staff are secure when using a mix of technologies and vendors?

Calendly integrates time management solution with Teams

Calendly integrates time management solution with Teams
Rawpixel.com
By Elly Yates-Roberts | 13 October 2020

New video conferencing feature enables users to automatically schedule meetings

Enterprise resource planning, automation and lean processes

Enterprise resource planning, automation and lean processes
Pexels/Andrea Piacquadio
By Elly Yates-Roberts | 08 September 2020

Senior business solution advisor Andreas Preißer and account manager Johannes-Peter Engel from Singhammer IT Consulting discuss how well-positioned companies can grow in the coronavirus crisis

Singhammer IT Consulting discusses how well-positioned companies can grow during Covid-19

Legal & General supports customers via Microsoft Teams

Legal & General supports customers via Microsoft Teams
Microsoft
By Elly Yates-Roberts | 02 September 2020

With staff working remotely, clients can continue to manage their investments during the pandemic

Red Box launches Compliance Recording for Microsoft Teams

Red Box launches Compliance Recording for Microsoft Teams
iStock
By Richard Humphreys | 18 August 2020

Voice specialist’s new product can capture and retain communications on virtual platform

Horton Housing chooses Central for modern IT

Horton Housing chooses Central for modern IT
Rawpixel.com
By Elly Yates-Roberts | 14 August 2020

IT firm helped the housing association migrate to Office 365 and deploy Microsoft Teams

Innovating through disruption with Microsoft

Innovating through disruption with Microsoft
iStock
By Sanjay Ravi | 10 August 2020

With the Covid-19 pandemic creating unprecedented disruption to the automotive industry, automakers are embracing new solutions to navigate the crisis

Automakers are embracing new solutions to navigate the Covid-19 pandemic

Jewish General Hospital protects staff and patients with HoloLens

Jewish General Hospital protects staff and patients with HoloLens
Microsoft
By Elly Yates-Roberts | 05 August 2020

Dynamics 365 Remote Assist and Teams enable healthcare workers to connect virtually

NBA to use Microsoft Teams for new court-side experiences

NBA to use Microsoft Teams for new court-side experiences

Microsoft

By Elly Yates-Roberts | 27 July 2020

LED screens will show virtual audiences brought together using AI in new Together mode

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