Viewpoint, Office, Dynamics, Azure

How to speed up enterprise application development in three easy steps

How to speed up enterprise application development in three easy steps
By Guest | 15 February 2018

Mercato Solutions offers advice on how to create effective apps more efficiently 

News, Event, Dynamics, CRM

Directions EMEA expands to cover whole Microsoft Dynamics portfolio

Directions EMEA expands to cover whole Microsoft Dynamics portfolio
By Rebecca Gibson | 14 June 2017

Conference will focus on NAV and CRM topics and Dynamics 365 Business edition

News, Office, , Cloud, Azure

Sprinklr selects Microsoft Azure as cloud provider

Sprinklr selects Microsoft Azure as cloud provider
By Rebecca Gibson | 06 July 2016

Microsoft and Sprinklr will also develop an Azure-hosted experience management suite

Case study, Government, Dynamics, CRM

Accelerating citizen services development

Accelerating citizen services development
By Rebecca Gibson | 29 March 2016

A UK social housing organisation has developed its service charges enquiries system and money support service using Optevia solution and Microsoft Dynamics CRM 2015

UK social housing organisation develops new services with the help of Optevia 

News, Insurance, Dynamics, CRM

Vertafore launches new CRM system for the insurance industry

Vertafore launches new CRM system for the insurance industry
By Sean Dudley | 19 February 2016

Agency SalesTrack leverages Microsoft Dynamics CRM and centralises customer information

News, Professional services, Dynamics, CRM

Prodware launches Project Management for Dynamics CRM

Prodware launches Project Management for Dynamics CRM
By Rebecca Gibson | 23 October 2015

Solution will help professional services enterprises track the entire customer contact process

Feature, Financial services, Big data

Driving changes in financial services with actionable analytics

Driving changes in financial services with actionable analytics
By Rebecca Lambert | 19 October 2015

IDC estimates that companies using data assets to their advantage will capture US$1.6 trillion more in business value than those that lag behind. We find out how the Cortana Analytics Suite can drive change in financial services

We find out how the Cortana Analytics Suite can drive change in financial services

Feature, CRM

Getting to the bottom of customer relationship management software

Getting to the bottom of customer relationship management software
By Guest | 15 October 2015

Tom Rhodes, editor of Dynamics Feed, outlines the benefits of CRM software

News, Dynamics, CRM

Microsoft acquires web portal and solution provider Adxstudio

Microsoft acquires web portal and solution provider Adxstudio
By Sean Dudley | 29 September 2015

Deal will help company enhance its ability to engage with online customers

Viewpoint, Dynamics, CRM

How is gamification revolutionising CRM?

How is gamification revolutionising CRM?
By Guest | 18 September 2015

Tom Rhodes, editor of Dynamics Feed, highlights how introducing gamification could help enterprises to transform how their team engages with their CRM system

Tom Rhodes highlights how gamification can transform how enterprises engage with their CRM system

Viewpoint, CRM

Get it clean and keep it clean: mastering customer data

Get it clean and keep it clean: mastering customer data
By Guest | 12 August 2015

There are ways of ensuring you’re using consistent information to maximise the currency of customer data across the enterprise, says Tyler Graham

There are ways of ensuring you’re using consistent information to maximise the currency of customer data

Viewpoint, Dynamics, ERP, CRM

How smart cities will revolutionise urban life

How smart cities will revolutionise urban life
By Guest | 10 August 2015

Rob Wachman at Conspicuous explains how Dynamics is supporting smart city concepts worldwide

Rob Wachman at Conspicuous explains how Dynamics is supporting smart city concepts worldwide

Case study, Healthcare, Dynamics, CRM

UBC minimises patient delays with new CRM platform

UBC minimises patient delays with new CRM platform
By Rebecca Lambert | 05 August 2015

Accenture and Avanade have helped UBC to create a new customer-facing platform to improve the quality, access and continuity of care for hundreds of thousands of patients

Avanade and Accenture helped to design the new platform based on Dynamics CRM

Feature, Manufacturing, Dynamics, ERP, CRM

Moving towards intelligent engagement in manufacturing

Moving towards intelligent engagement in manufacturing
By Guest | 29 July 2015

Manufacturers are moving away from the product-centric models of the past and are now seeking new ways to connect with their customers, understand their needs and deliver products that exceed expectations. Bill Moffett reports

Bill Moffett explains how manufacturers can move away from the product-centric models of the past

Feature, Healthcare, Windows 10, Office, Dynamics

Going digital in health: the impact of the ‘consumerism’ shift

Going digital in health: the impact of the ‘consumerism’ shift
By Rebecca Lambert | 21 July 2015

Following the example set by other industries such as retail and manufacturing, healthcare is becoming far more customer centric. We hear from experts at Avanade about what this means for the future of the industry

Avanade experts discuss the big culture shift coming to the healthcare industry

News, Healthcare

Dartmouth-Hitchcock launches ImagineCare health solution

Dartmouth-Hitchcock launches ImagineCare health solution
By Sean Dudley | 14 July 2015

Staff are able to track the physical and mental health of patients using the Cortana Analytics Suite

News, Public safety, Dynamics, CRM

Dynamics CRM improves criminal investigations at Durham Constabulary

Dynamics CRM improves criminal investigations at Durham Constabulary
By Rebecca Gibson | 15 May 2015

UK police force gains 'outstanding' rating after consolidating systems with Microsoft platform

News, Dynamics, CRM

Microsoft rolls out Dynamics CRM Online Spring 2015 update

Microsoft rolls out Dynamics CRM Online Spring 2015 update
By Rebecca Lambert | 06 May 2015

Latest release includes enhancements to Dynamics Marketing and integration with Parature

News, Dynamics, CRM

Adobe’s Marketing Cloud Solutions now integrate with Dynamics CRM

Adobe’s Marketing Cloud Solutions now integrate with Dynamics CRM
By Rebecca Lambert | 29 April 2015

New partnership between Microsoft and Adobe will enable businesses to align marketing and CRM

Feature, Manufacturing, Hannover Messe, Dynamics, IoT

Connected devices and intelligent operations

Connected devices and intelligent operations
By Sean Dudley | 07 April 2015

Developments such as Industry 4.0, 3D printing and the internet of things are garnering vast amounts of consumer attention – and for good reason. Here’s how manufacturers can harness these new technologies to engage customers with amazing experiences, supported by intelligent operations

Manufacturers are harnessing new technologies to engage customers supported by intelligent operations

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