Directions EMEA expands to cover whole Microsoft Dynamics portfolio

Conference will focus on NAV and CRM topics and Dynamics 365 Business edition

Accelerating citizen services development

A UK social housing organisation has developed its service charges enquiries system and money support service using Optevia solution and Microsoft Dynamics CRM 2015

UK social housing organisation develops new services with the help of Optevia 

Prodware launches Project Management for Dynamics CRM

Solution will help professional services enterprises track the entire customer contact process

Getting to the bottom of customer relationship management software

Tom Rhodes, editor of Dynamics Feed, outlines the benefits of CRM software

How is gamification revolutionising CRM?

Tom Rhodes, editor of Dynamics Feed, highlights how introducing gamification could help enterprises to transform how their team engages with their CRM system

Tom Rhodes highlights how gamification can transform how enterprises engage with their CRM system

How smart cities will revolutionise urban life

Rob Wachman at Conspicuous explains how Dynamics is supporting smart city concepts worldwide

Rob Wachman at Conspicuous explains how Dynamics is supporting smart city concepts worldwide

Moving towards intelligent engagement in manufacturing

Manufacturers are moving away from the product-centric models of the past and are now seeking new ways to connect with their customers, understand their needs and deliver products that exceed expectations. Bill Moffett reports

Bill Moffett explains how manufacturers can move away from the product-centric models of the past

Dartmouth-Hitchcock launches ImagineCare health solution

Staff are able to track the physical and mental health of patients using the Cortana Analytics Suite

Microsoft rolls out Dynamics CRM Online Spring 2015 update

Latest release includes enhancements to Dynamics Marketing and integration with Parature

Connected devices and intelligent operations

Developments such as Industry 4.0, 3D printing and the internet of things are garnering vast amounts of consumer attention – and for good reason. Here’s how manufacturers can harness these new technologies to engage customers with amazing experiences, supported by intelligent operations

Manufacturers are harnessing new technologies to engage customers supported by intelligent operations