Improving the call centre experience in the financial services sector Microsoft’s Chris Caile explains how financial services organisations can develop approaches to better engage and empower their call centre agents to work effectively
How can manufacturers revolutionise supply chain planning? Blue Yonder’s Puneet Saxena shares how innovations in technology such as artificial intelligence are allowing organisations to better prepare for supply chain disruptions
Using technology to boost healthcare efficiency: a discussion with Trent Sanders Kyndryl’s vice president of healthcare in the US shares why generative artificial intelligence and Microsoft solutions are key to helping some of the economic issues faced by health organisations
Keeping up with compliance in an evolving retail landscape As the rise of e-commerce and recommerce is met with new regulations, retailers need to pay close attention to their tax obligations to remain successful, according to George Trantas
Feature | Media How edge technology is helping to deliver media content to the most remote places in the world
Interview | Public sector Using technology to boost healthcare efficiency: a discussion with Trent Sanders
Interview | Retail Ryan Treacy and Noel Pennington discuss user-centric applications for frontline workers
Interview | Retail Using Dynamics 365 can empower retailers, according to Andrew Reeck and Chris Segurado
News | Financial services Microsoft and Bank of New York Mellon to transform data management with Azure and AI
Case study | Sustainability Allegiant Stadium uses Microsoft Power BI to control the indoor climate and monitor sustainability