Autumn 2013


Editor: Rebecca Lambert
Publication manager: Claire Brown

The Autumn 2013 issue of Speak is out now, focusing on Microsoft technology in retail, consumer industries and hospitality. In this issue, Speak explores the innovative technology solutions that retailers can use to help prevent the demise of bricks-and-mortar stores.

Elsewhere, Dell's new UK managing director explains his role in helping to transform the company into an end-to-end solutions provider. We also look at how Microsoft technology can enable hotels to provide superior service, build customer loyalty and improve revenue.

Magazine highlights

Retail Business Technology Expo

A look at the latest announcements in technology to come from the retail, consumer goods and hospitality industries including coverage of Microsoft’s new portfolio of solutions unveiled at TechEd North America 2013, a new converged infrastructure solution from Dell and positive growth signs for the Retail Business Technology Expo

In practice

David Esseryk talks about the innovative technologies in use at Accor hotels across the world


An insight into the current trends and topics in the retail, consumer goods and hospitality industries, with thought leadership pieces from Enzo Capobianco of Honeywell Scanning & Mobility, Wladimiro Bedin of BEDIN Shop Systems and Melissa Law of Servebase

Signing out

Leading Dell's IT transformation

Tim Griffin speaks to Karen McCandless about his appointment as Dell UK vice president and managing director

Cover story

One single view


Karen McCandless explores how large retailers such as Delta Galil Industries are using Veeam technology to meet their virtualisation needs.


Store of the future


What innovative technology solutions do Microsoft and its partners think can prevent the demise of bricks-and-mortar stores? Amber Stokes reports

Connected experiences

Microsoft's Matt Muta on the technology that is streamlining hotel operations and facilitating a better guest experience


Planning in-store layouts in 3D

Planning in store layouts in 3D

Marc Pavageau explains how SquareClock's solutions will enrich Dassault Systemès' retail product portfolio

Optimising promotional efficiency

Optimising promotional efficiency

Dan Pahomi of JustEnough discusses his view on how retailers canimprove the way they plan and execute promotions

Building and managing e-commerce sites

Adam Blake outlines how NCR Retail Online makes creating omnichannel retail experiences easy

Winning the war for Microsoft Dynamics talent

Sean Wadsworth shares his unique insight into retention strategies for Microsoft Dynamics professionals in retail

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About Speak

Speak provides its readers with a quarterly digest of features, commentary and case studies focusing on the significant challenges faced by today's retail, hospitality and consumer-focused businesses. Written by a well-informed team of journalists and with supporting contributions from a range of thought leaders, an insightful and balanced view is assured.