Speak

A roundup of the latest technology announcements from across the retail, consumer and hospitality industries, including highlights from RBTE in London, new technology implementations at Beaverbrooks, Lufthansa and Grupo Cortefiel and JustEnough’s GISV partnership with Microsoft

In-store innovation

Karen McCandless explores the new ways retailers can use devices to establish their stores as the destination of choice for today’s consumers

Empowering staff to provide better service

Hotels are engaging and empowering employees to complete tasks efficiently, while providing a personalised guest experience. Rebecca Gibson reports

Redefining retail customer service

Rebecca Lambert explains Avanade’s vision for how the entire retail customer experience cycle should be managed

We highlight a successful technology implementation at digital lifestyle retailer Shutterstock

Robert Willett, former Best Buy International CEO and retail visionary, explains how he thinks companies can get the most out of their technology and why people are still their number one asset

Thought leadership articles providing insight into industry trends from Intel’s Paul Butcher, JustEnough’s Dan Pahomi and Wladimiro Bedin of Bedin Shop Systems

A new era of technology convergence

Sam Lee explains how retailers can benefit from Bluebird’s new handheld offering, the BM180, which combines mobile computing and payment functionality in one device

Visualising the future of retail

Dassault Systèmes acquired RTT, a 3D visualisation software provider, in January 2014. Karen McCandless speaks to Curtis Evey, RTT USA‘shead of marketing solutions, to find out more

Starting small to reap big rewards

Rebecca Gibson speaks to Steve Dunbar to find out how Microsoft aims to help retailers make the most of intelligent systems through its new Internet of Your Things strategy

Speak provides an overview of the solutions Scala showcased at Integrated Systems Europe 2014 that help retailers connect and engage with customers