Technology Record Magazine

Microsoft at NRF 2023: Retail's Big Show 

On 14-17 January, retailers from around the world will gather at the Javits Center in New York, USA, for NRF 2023: Retail’s Big Show.

The event will feature over 175 sessions, covering a range of topics from enhancing customer experiences with artificial intelligence to improving cybersecurity. Attendees will hear from more than 350 speakers from retail brands including Neiman Marcus Group, Chipotle Mexican Grill, LePrix, Walmart US, and American Eagle Outfitters.

On booth #4503, Microsoft will showcase Microsoft Cloud for Retail, demonstrating to delegates how this technology, coupled with a wide variety of partner solutions and services, can help retailers thrive during times of uncertainty.

Technology Record Magazine

In our Winter 2023 retail feature Technology Record talks with Shelley Bransten, Microsoft’s global vice president for retail and consumer goods, about the structural resilience which digital technology is bringing to the retail industry. We also speak with a number of Microsoft’s leading retail partners for the retail space, many of whom will also be exhibiting at NRF 2023.

Our partners at this year’s event

Axis Communications

Axis Communications

Booth 5349

Blue Yonder

Blue Yonder

Booth 4239

Diebold Nixdorf

Diebold Nixdorf

Booth 5221

Flooid

Flooid

Booth 3131

Nuance Communications

Nuance Communications

Booth 6457

RSM logo

RSM

Booth 3102

NRF 2023 News

Qualcomm demonstrates IoT solutions at NRF 2023

Qualcomm demonstrates IoT solutions at NRF 2023

Qualcomm

By Amber Hickman | 16 January 2023

Focus will be on supporting store associates and enhancing customer experiences

The epitome of resilient retail with Microsoft and Blue Yonder

The epitome of resilient retail with Microsoft and Blue Yonder
By Elly Yates-Roberts | 13 January 2023

Sue McMahon and Erin Halka discuss the new, omnichannel retail landscape and why brands must leverage AI to meet customers’ expectations and supply chain demands

Sue McMahon and Erin Halka discuss why AI is essential to meet customer expectations

Improving decision-making with Axis Communications

Improving decision-making with Axis Communications
By Alex Smith | 13 January 2023

RC Willey uses the firm’s security and analytics technologies to reduce theft and vandalism while improving its decision-making

RC Willey uses the firm’s security and analytics technologies to reduce theft and vandalism

Microsoft executives to share insights at sessions during NRF 2023

Microsoft executives to share insights at sessions during NRF 2023
NRF
By Amber Hickman | 12 January 2023

Discussions will explore how technology from Microsoft and its partners is transforming retail

Restoring confidence in retail with Akamai Technologies

Restoring confidence in retail with Akamai Technologies
iStock
By Richard Meeus | 12 January 2023

Delivering reliable cybersecurity should be one of the most important priorities for retailers as they fight to keep the trust of consumers in increasingly uncertain times

Delivering reliable cybersecurity should be one of the most important priorities for retailers

Microsoft to outline retail media solutions at NRF 2023

Microsoft to outline retail media solutions at NRF 2023
iStock
By Elly Yates-Roberts | 11 January 2023

Updates aim to improve customer and staff experiences through several Microsoft products

Automating the sales process with Experlogix CPQ

Automating the sales process with Experlogix CPQ
By Elly Yates-Roberts | 11 January 2023

Brewing firm Heineken has improved the productivity of its Dutch sales team and account managers by working with Experlogix

Firm has helped Heineken improve the productivity of Dutch sales reps and account managers

Crisis: an opportunity riding a dangerous wind

Crisis: an opportunity riding a dangerous wind
By Reint Jan Holterman | 11 January 2023

Diversification, scaling and innovation are key to helping retail businesses take opportunities in times of crisis

Diversification, scaling and innovation are key to helping retailers take opportunities during crises

A tripartite approach to reinventing retail

A tripartite approach to reinventing retail
iStock
By Rahul Kumar and Ravi Sharma | 10 January 2023

Infosys leverages Microsoft Dynamics 365 to design solutions that deliver an improved in-store experience, build customer loyalty and develop robust operations

Infosys uses Dynamics 365 to improve in-store experience, customer loyalty and operations

Microsoft for Startups to participate at NRF 2023

Microsoft for Startups to participate at NRF 2023

NRF

By Amber Hickman | 09 January 2023

Several start-ups will highlight solutions for unified commerce, intelligence stores and metaverse

Understanding consumers is key for retail innovation

Understanding consumers is key for retail innovation
By Elly Yates-Roberts | 09 January 2023

Lindsay Carpen shares how RSM’s focus on understanding retail consumers helps its clients create premium customer experiences

Lindsay Carpen shares how RSM’s focus on consumers helps clients improve customer experiences

New Consumer Product Showcase to debut at NRF 2023: Retail's Big Show

New Consumer Product Showcase to debut at NRF 2023: Retail's Big Show
Unsplash/Evangeline Shaw
By Elly Yates-Roberts | 06 January 2023

Programme enables small businesses to exhibit products for national merchandisers

Managing an avalanche of returns with artificial intelligence

Managing an avalanche of returns with artificial intelligence
By Seb Reeve | 06 January 2023

As more products than ever are returned, retailers need a smarter, more connected approach to customer engagement

Retailers need a smarter, more connected approach to customer engagement 
 

Avanade to highlight retail innovation at NRF 2023: Retail’s Big Show

Avanade to highlight retail innovation at NRF 2023: Retail’s Big Show
iStock
By Elly Yates-Roberts | 06 January 2023

Firm will offer a 45-minute experience covering the metaverse, smart fitting rooms and more

The power of unified commerce in meeting customer expectations

The power of unified commerce in meeting customer expectations
By Elly Yates-Roberts | 05 January 2023

Flooid’s Donna Stevens discusses how the cloud and omnichannel offerings can help retailers to deliver the experiences that customers want

Flooid’s Donna Stevens discusses the retail value of the cloud and omnichannel offerings 
 

NRF 2023: Retail’s Big Show to highlight industry challenges

NRF 2023: Retail’s Big Show to highlight industry challenges
NRF
By Alice Chambers | 03 November 2022

14-17 January 2023; New York City, USA

Attendees will hear from over 350 speakers from brands such as Chipotle, LePrix and Walmart

NRF 2023: Retail's Big Show to show how digital tech will transform retail

NRF 2023: Retail's Big Show to show how digital tech will transform retail
Unsplash/Heidi Fin
By Thomas Wills | 24 October 2022

Sessions to focus on how AI, blockchain and more can improve operations and the customer experience

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