NRF 2023: Retail’s Big Show featured over 175 sessions, covering a range of topics from enhancing customer experiences with artificial intelligence to improving cybersecurity. Attendees heard from more than 350 speakers representing retail brands including Neiman Marcus Group, Chipotle Mexican Grill, LePrix, Walmart US, and American Eagle Outfitters.
Microsoft showcased Microsoft Cloud for Retail, demonstrating to delegates how this technology, coupled with a wide variety of partner solutions and services, can help retailers thrive during times of uncertainty.
The Winter 2022 issue of Technology Record features an interview with Shelley Bransten, Microsoft’s global vice president for retail and consumer goods, about the structural resilience that digital technology can bring to the retail industry. The issue also includes insights from representatives of several Microsoft partner firms who were also present at NRF 2023: Retail’s Big Show.