Scottish authority is using Cloud Navigator to revolutionise how it services 200,000 people
Aberdeen City Council is using Microsoft’s Cloud Navigator plan to drive digital transformation and revolutionise how it delivers services to 200,000 people.
The programme, which is designed to simplify the transition to the cloud, will involve the Scottish local council moving its on-premises data to Microsoft Azure to save on storage costs. It aims to improve productivity by using artificial intelligence-powered programs which will enable staff to spend time on more critical community issues, as well as boosting data security.
“Aberdeen City Council has identified strong opportunities to better serve its customers by using cloud and communications technology,” said Microsoft UK’s Azure business director, Michael Wignall. “The Cloud Navigator programme will ensure that the council’s transition to the cloud runs seamlessly as part of a wide-ranging digital transformation. We look forward to other councils benefitting from this technology and unlocking the potential of the cloud.”
The council is also encouraging employees to use Office 365 communicate with each other and ultimately provide customers with a better service.
“The use of digital platforms is already helping staff spend less time on administration so they are free to spend more time with customers and provide the care and support that is central to the role of the council,” said Jenny Laing, co-leader of the Aberdeen City Council.