In Depth

Nej D’Jelal explains to Lindsay James how financial services firms are moving beyond AI experimentation towards trusted, auditable and increasingly agentic workflows

As on-premises storage arrays age out, enterprises are moving workloads to Azure – but the file services those arrays provide still need a home. CTERA bridges the gap, says Saimon Michelson

Rita Kimani delivered a session on how Microsoft is bringing demand planning, supply chain management and commerce closer together

The corporate vice president of Microsoft’s frontier industry advisory discusses how organisations are using AI to drive value for the business, its employees and customers

The platform has been integrated with Teams to provide operational alerts, guided workflows and real-time collaboration

Microsoft’s Tyler Pichach and Emmanuel Baviere share how the technology is helping corporate and retail banks transform payments and core systems

In-app, contextual guidance offers the fastest, most reliable way to close knowledge gaps, reduce support load and drive adoption at scale, says Jake Wildgoose of ClickLearn

Microsoft’s Lloyd Adams speaks with Andy Clayton-Smith about customer obsession, the evolving partner model and who will gain the real advantage in the agentic AI era

Research from Microsoft indicates business leaders must shift their focus from software deployment to redesigning work and processes

The integration of relationship intelligence into AI assistants like Microsoft Copilot gives business development teams the ability to make informed decisions in real time, says Introhive’s Lee Blakemore

The professional services firm has embedded AI in its identity investigations and built custom agents to scale its security operations

Merchants are still acting as the human glue between disconnected systems – and this is rapidly becoming one of merchandising’s biggest problems. The solution lies in agentic AI says Noah Herschman of Intelo.AI

Hitesh Bhardwaj shares why enterprise AI begins with operational foundations – not use cases

Enterprise application innovator SAP Finland is building future-ready meeting space at its headquarters

Microsoft’s Sue McMahon explains how the adoption of AI is making it simpler to delegate manual, repetitive work and freeing up time for merchants to focus on higher-value creative tasks

Noam Reininger says government organisations must embed AI into core workflows with human oversight to improve services while overcoming budget and staffing constraints

The UK building society is empowering employees with AI tools, replacing core banking systems and preparing to integrate five million Virgin Money customers

Conga’s Celia Fleischaker says aligned teams and technology are the foundation for intelligent commerce