Retail resilience Unstable supply chains, labour shortages and inflation are major challenges forcing retailers and consumer goods organisations to rapidly rethink their operating models to remain competitive. Shelley Bransten explains how solutions from Microsoft and its partners can help them to remain agile and innovative.
Building brand loyalty The key drivers of brand loyalty are changing, and today’s highly discerning consumers will happily switch brands if a retailer does not offer the products, services or experiences they want.
Boosting supply chain resilience Microsoft’s Mike Bassani shares how retailers and consumer goods companies can combat the inadequacies within their current supply chain architecture to ensure they can rapidly respond to future consumer and market demand.
Turning insight into action Microsoft’s Shanthi Rajagopalan explains how stakeholders across the retail industry are using technologies from Microsoft and its partners to make supply chains, operations and products more sustainable, while reducing waste and emissions.
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic