Topics: Communications

ClickLearn and Andovar create new automated translation service

ClickLearn and Andovar create new automated translation service
Unsplash/Sigmund
By Alice Chambers | 01 December 2021

Localised content can now be distributed faster, making international languages more accessible

Consumer Technology Association’s CES 2022: beyond the everyday

Consumer Technology Association’s CES 2022: beyond the everyday

CES

By Alice Chambers | 30 November 2021

3-7 January 2022; Las Vegas, USA

Event invites attendees to share technology-related news and ideas 

Enabling hybrid collaboration for better customer experiences

Enabling hybrid collaboration for better customer experiences
By Ed Grant | 12 November 2021

Customers want more from the businesses that serve them and a more connected, holistic communication platform could be the answer

Connected communication platforms could be the answer for improving customer services

Jabra launches Evolve2 75 headset for more productive hybrid working

Jabra launches Evolve2 75 headset for more productive hybrid working
Jabra
By Elly Yates-Roberts | 13 October 2021

Noise cancellation and high-quality microphones aims to help employees excel at work

Gamma Communications to improve calling experience for Microsoft Teams

Gamma Communications to improve calling experience for Microsoft Teams
By Rebecca Gibson | 08 October 2021

Firm named as a partner for the Operator Connect for Microsoft Teams programme

British Heart Foundation partners with Microsoft to build relationships

British Heart Foundation partners with Microsoft to build relationships
Microsoft
By Alex Smith | 16 September 2021

The organisations will work together to create a marketing information and insights system

Driving towards the future of digital transformation

Driving towards the future of digital transformation
By Nigel Dunn | 16 September 2021

Jabra is reinventing the future of work, placing video at the heart of how businesses collaborate

Jabra is reinventing the future of work, placing video at the heart of how businesses collaborate 
 

Every minute counts in customer interactions

Every minute counts in customer interactions
Tag Heuer
By Rebecca Gibson | 08 September 2021

Gijs Geurts of Anywhere365 explains why enterprises need to transform the way they manage business communications

Gijs Geurts of Anywhere365 explains why enterprise must transform how they manage communications

What to expect from Enterprise Connect 2021

What to expect from Enterprise Connect 2021
Enterprise Connect
By Elly Yates-Roberts | 18 August 2021

Event acts as a gathering for enterprise communication and collaboration professionals

Microsoft to present keynote at Enterprise Connect 2021

Microsoft to present keynote at Enterprise Connect 2021
Microsoft
By Elly Yates-Roberts | 10 August 2021

Microsoft’s Nicole Herskowitz will discuss the communication value of the Teams platform

Connected Britain 2021: the future of UK connectivity

Connected Britain 2021: the future of UK connectivity
Connected Britain
By Elly Yates-Roberts | 05 August 2021

21-22 September 2021; London, UK

Attendees can find out how fibre and 5G broadband can affect their business 

BT and Microsoft partner to transform telecoms and voice calling

BT and Microsoft partner to transform telecoms and voice calling
Microsoft
By Elly Yates-Roberts | 29 July 2021

Telecoms provider will offer its managed voice services directly through Microsoft Teams

AT&T to move 5G mobile network to the Microsoft cloud

AT&T to move 5G mobile network to the Microsoft cloud
Microsoft
By Elly Yates-Roberts | 01 July 2021

Migrating workloads to Azure will enable AT&T to deliver cost-efficient 5G services at scale

Enterprise Connect: addressing issues in communications and collaboration

Enterprise Connect: addressing issues in communications and collaboration
Enterprise Connect
By Elly Yates-Roberts | 30 June 2021

27-29 September 2021; Orlando, US

Event provides IT decision makers with the insight to plan their communications strategies

Video meetings: are they a curse or a blessing?

Video meetings: are they a curse or a blessing?
By Anders Løkke | 15 June 2021

Despite the convenience of video conferencing solutions like Microsoft Teams, the vast number of products available is causing problems among users

While convenient, the vast number of video conferencing solutions are can cause problems

MWC Barcelona: Connected Impact in mobile communications

MWC Barcelona: Connected Impact in mobile communications
MWC Barcelona
By Elly Yates-Roberts | 28 May 2021

28 June - 1 July 2021; Barcelona, Spain

For the first time, attendees will be able to join the event either in-person or virtually

Solgari launches WhatsApp integration for customer communication

Solgari launches WhatsApp integration for customer communication
Pexels/Cottonbro/Solgari
By Elly Yates-Roberts | 25 May 2021

New feature will enable Solgari customers to use WhatsApp to interact with their own clients

Microsoft helps WPP embrace technology for accessibility

Microsoft helps WPP embrace technology for accessibility
Getty Images
By Elly Yates-Roberts | 24 May 2021

WPP has rolled out solutions to empower its 100,000 employees and encourage collaboration

Optimising dialogue management with Anywhere365

Optimising dialogue management with Anywhere365
Anywhere365
By Rebecca Gibson | 14 May 2021

Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions

Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions 
 

BlueJeans brings Microsoft Teams to hybrid workspaces

BlueJeans brings Microsoft Teams to hybrid workspaces
BlueJeans by Verizon
By Elly Yates-Roberts | 13 May 2021

BlueJeans Gateway “transforms conference rooms into Teams-ready workspaces”

Crestron launches Crestron Flex Phones for Microsoft Teams

Crestron launches Crestron Flex Phones for Microsoft Teams
Crestron
By Elly Yates-Roberts | 28 April 2021

Device enables videoconferencing and one-touch connectivity to maximise productivity

M247 partners with Geomant for new Microsoft Teams contact centre

M247 partners with Geomant for new Microsoft Teams contact centre
Geomant
By Elly Yates-Roberts | 27 April 2021

Users can now access all customer communications and collaboration tools on one platform

Digital Transformation Expo and Unified Communications Expo: Now

Digital Transformation Expo and Unified Communications Expo: Now
Unsplash/Austin Distel
By Elly Yates-Roberts | 07 April 2021

19-20 May 2021; virtual event

Event will explore how businesses are preparing for a return to offices, hospitality and retail 

Accenture Interactive and Microsoft are delivering the future of marketing

Accenture Interactive and Microsoft are delivering the future of marketing
Unsplash/Keith Fox
By Alex Smith | 19 February 2021

As customer experiences become more personalised and contextual, Accenture Interactive and Microsoft are partnering to enable marketeers in the Middle East and Africa to embrace new opportunities using technology

Firms are helping marketeers in the Middle East and Africa to embrace new opportunities using technology 

Creating innovative ways to communicate

Creating innovative ways to communicate
By Alex Smith | 10 February 2021

Telecommunications companies are leveraging the transformative capabilities of 5G networks and the cloud to develop new services and business models

Telcos are using 5G networks and the cloud to develop new services and business models

Nice launches Microsoft Teams integration for CXone contact centre

Nice launches Microsoft Teams integration for CXone contact centre
iStock
By Elly Yates-Roberts | 02 February 2021

Users can access Nice’s contact centre from Teams and use Engage real-time recording

Good audio for better performance in the workplace

Good audio for better performance in the workplace
EPOS
By Jeppe Dalberg-Larsen | 21 January 2021

Organisations worldwide are beginning to understand the effects of audio technology on the productivity of their workforces. Research and investment can ensure the future hybrid workplace is successful

Investment into audio technology can ensure the future hybrid workplace is successful

Building a collaborative contact centre with Microsoft Teams

Building a collaborative contact centre with Microsoft Teams
By Elly Yates-Roberts | 29 October 2020

5 November; virtual event

Enghouse webinar will discuss how communication can improve the customer experience

BlueJeans delivers new back-to-office features for Microsoft Teams

BlueJeans delivers new back-to-office features for Microsoft Teams
Rawpixel.com
By Elly Yates-Roberts | 29 September 2020

Capabilities will ensure a unified Teams meeting experience whatever the employee’s location

TM Forum announces Digital Transformation World keynotes

TM Forum announces Digital Transformation World keynotes
TM Forum
By Elly Yates-Roberts | 11 September 2020

Executives from Reliance Jio, Orange and Telenor will speak at the event on 7-8 October

TM Forum: Digital Transformation World Series 2020

TM Forum: Digital Transformation World Series 2020
TM Forum
By Elly Yates-Roberts | 07 September 2020

7 October – 12 November 2020; virtual event

Attendees can connect, learn and collaborate with industry peers over the six-week programme

How to modernise voice communications

How to modernise voice communications
iStock
By Elly Yates-Roberts | 04 September 2020

SIPPIO’s Dawn-Marie Elder discusses the evolution of traditional phone systems and how enterprises must enable their staff to work from anywhere

SIPPIO’s Dawn-Marie Elder shares why enterprises must enable their staff to work from anywhere

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