Artificial intelligence

IntelePeer CEO says that AI-powered omnichannel communication solutions improve customer interactions and deliver a ROI within 90 days

New AI tools will help the firm’s clients improve and streamline their hiring processes 

Accounts payable automation tools that integrate with Microsoft Dynamics are transforming finance teams into strategic partners for businesses, says Andy Birkey from Metafile Information Systems

Code developers at the firm have already improved productivity by 25 per cent using Copilot for GitHub 

With AI tools becoming commonplace, how do you best prepare your organisation to make the most out of the technology? Jim Liddle at Nasuni shares his thoughts 

Using AI in HR practices can significantly improve employee engagement and meet evolving workplace expectations, says the isolved executive 

The generative AI copilot Joule will integrate with Copilot to enhance productivity, manage tasks and facilitate seamless collaboration between teams  

A study by SAS reveals 83 per cent of Chinese organisations are using generative AI but American firms are ahead in terms of having fully implemented the technology

The keynote session also reinforced Microsoft’s commitments to empowering partners and customers

Report by Microsoft partner also found that high adopters of generative AI are improving their interpersonal skills

Senior director of AI at Zebra Technologies explains how generative AI is enhancing productivity and efficiency for frontline workers

Hans Kramer at Anywhere365 shares how generative AI has the power to increase the productivity, efficiency and job satisfaction of customer service agents 

The corporate vice president of global industry marketing at Microsoft shares insights into Microsoft’s AI priorities, partnerships and sustainability efforts and how they will benefit customers in various industries 

Microsoft’s portfolio of generative AI products and tools is automating basic processes, helping employees to save time at work, be more creative and find greater satisfaction in their work 

We explore how AI is helping employees to save time at work and focus on higher-value tasks, how women in technology are joining forces to break the glass ceiling, and much more 

New report found that 89 per cent workers would use AI more if they had the right tools 

New data centres in multiple locations in Madrid will offer AI and public cloud technologies to customers

The firm took a user-centric approach to identify the areas where Copilot could benefit different teams