Artificial intelligence

Microsoft’s own customer support team has already achieved a 31 per cent increase in first resolution rates after implementing the solution, which utilises Copilot

The vice president of ARC Advisory Group shares his thoughts on sustainability, AI and more with Andy-Clayton Smith

Nasdaq Boardvantage will summarise reports, presentations and agendas, saving board members time to make important decisions

ContractMatrix is reported to have saved seven hours from the average contract review 

We are entering a new era of the office that is focused on scaling virtual environments, AI and the rise of the ‘office everywhere’, says Jabra’s Nigel Dunn 

Copilot+ PCs include AI features like Recall, subtitles and Cocreator for better collaboration and creativity

Synergy Technical’s Rohana Meade explains how Microsoft’s AI-powered tool is boosting productivity, creativity and collaboration 

New report says that any delays in AI rollout could cost the UK £150 billion by 2035

Money will be spent on developing cloud and AI infrastructure, delivering AI training and supporting 2,500 French AI startups

OpenAI’s GPT-4o generates output in text, visual and audio formats and is available in preview on Azure OpenAI Service

2024 Work Trend Index details the increased use of AI in the workplace and its impact on hiring trends

AVIXA’s vice president of market intelligence discusses the difficulty in measuring employee productivity and how AI can help overcome meeting overload and better connect remote attendees 

The productivity tool will allow users to leverage real-time insights using data across Microsoft 365 

The Societal Resilience Fund will provide education to increase understanding of AI among vulnerable communities and those of voting age

Dynatrace’s chief technology strategist explains how organisations can capitalise on the rise of AI and provides an insight into what the future holds 

Microsoft will build on its existing infrastructure in the country, contribute to AI skilling opportunities for 200,000 people and ‘strengthen its partnership’ with the Government of Malaysia

Expanded partnership will create new opportunities for advertisers using cloud computing

Investment aims to enhance data centre and cloud computing services in the country and to train 840,000 people with AI skills