By Guest contributor |
For IT distributors, managed services providers (MSPs) and telecommunication companies, subscription billing and channel operations have become an unsustainable balancing act. From fragmented billing systems and siloed reseller portals to manual quote management and limited visibility, the processes that once worked well are now slowing teams down and holding growth back.
Infiterra, built upon the heritage of the interworks.cloud platform, changes that.
More than a billing platform, Infiterra is a subscription commerce engine designed to address complexity and help modern IT businesses scale. With a unified system that connects operations, finance and partner management, the platform helps businesses eliminate the drag of disconnected tools and move with speed, accuracy and control.
When billing breaks down, margins erode, trust weakens and revenue goes uncollected. For enterprise-grade businesses operating across markets, currencies and partner tiers, these challenges compound quickly.
Infiterra gets it right – by design. Our platform delivers 99.98 per cent billing accuracy across subscription types, pricing models, usage tiers and billing cycles. From usage-based licenses to bundled telecommunication packages, Infiterra ensures that what gets sold is what gets billed – on time, with zero surprises.
Integrated with your enterprise resource planning, customer relationship management (CRM) and professional services automation systems, the billing process becomes streamlined and precise. That means fewer disputes, faster collections and financial data you can rely on.
Too often, teams are forced to manage subscription commerce across a patchwork of tools; CRM here, pricing over there, provisioning in email and billing in spreadsheets. Infiterra brings it all together.
The platform unifies every critical function – including product catalogue, provisioning, reseller self-service, credit automation and reporting – into one system. With open APIs and native connectors, Infiterra integrates with your current infrastructure and scales with your business, not against it.
Operations become streamlined. Resellers gain self-service access. Sales cycles accelerate. And your teams regain the time to focus on growth, not troubleshooting.
The market won’t wait. Channel leaders are under pressure to launch faster, scale smarter and compete globally. Infiterra is built to support this pace of change.
The platform enables you to roll out new vendors, launch custom bundles, apply flexible pricing strategies and configure partner terms – without long development cycles or IT bottlenecks. Whether you’re managing 200 or 200,000 stock keeping units, the experience remains smooth, secure and scalable.
Real-time dashboards give you an insight into reseller behaviour, subscription performance and renewals. Smart alerts help reduce churn and support upsell motions – all while your core systems stay in sync.
Infiterra is more than a subscription commerce platform – it acts as an extension of its customers’ teams.
With deep expertise in cloud solution provider programmes and cloud marketplaces, and a high-touch support model, Infiterra helps IT businesses make transformation achievable and sustainable. Whether migrating from legacy systems, launching new go-to-market strategies, or scaling across regions, Infiterra provides hands-on partnership every step of the way. This approach goes beyond technology, delivering the confidence that comes from knowing the platform is built to scale with the business, not stand in its way.
Infiterra is powering the next generation of subscription businesses – built for the needs of modern IT distributors, MSPs, and telcos. From onboarding new resellers in hours to reconciling millions in monthly usage data, the platform is designed to handle the complexity that defines your business.
If your team is tired of wrestling with spreadsheets, chasing down accurate invoices, or waiting on systems that don’t talk to each other – Infiterra offers a better path.
Apostolos Karakaxas is chief product officer and co-founder of Infiterra
To find out more, visit the Infiterra website
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