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Why user adoption is a new strategic driver for customer success

The Record partners with Hotel360 to promote technology in hospitality

Meet, innovate, repeat: James Spencer discusses Jabra’s latest portfolio updates

Microsoft backs Commonwealth Bank’s start-up incubator

Directions EMEA streamlines cloud transitions for Dynamics partners

Breaking down the barriers for successful DNS management

Future of customer service lies in striking the right balance between AI and human touch, finds Capgemini

Sibos 2020: real-time payments drive innovation, says Microsoft