How digital technology is uniting local governments and citizens

How digital technology is uniting local governments and citizens

A new whitepaper from technology provider Velrada has outlined how digital technology is uniting local governments and citizens and, as a result, driving community engagement. 

In a series of five case studies, Velrada outlines how governments can more accurately represent their people by implementing a platform to inform, involve and empower communities.

These cases, which often feature Microsoft Dynamics 365, artificial intelligence and the Modern Workplace, include a Connected Homes solution to show the benefits of energy efficient building materials, automating customer call management for community maintenance work and a more accessible web experience for stakeholders. 

Other projects include using data more effectively to enable a proactive and predictive approach to road maintenance, as well as implementing conversational bots to empower governments to represent their communities.  

Read the full whitepaper. 

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