How Mida Solutions is delivering high-quality customer communications Interview, Communications, Teams | 11 January 2023 How Mida Solutions is delivering high-quality customer communications Attilio Licciardello shares how the firm’s suite of certified unified communications products help enterprises to seamlessly interact with customers within the Microsoft Teams environment, while ensuring regulatory compliance Firm’s UC products help enterprises to interact with customers within Microsoft Teams
Upland Software empowers contact centres for better customer service News, Communications, Dynamics, Big data | 23 December 2022 Upland Software empowers contact centres for better customer service Whitepaper demonstrates positive impact of CTI technology on today’s contact centres
How Anywhere365 is maximising the value of time Interview, Communications, Cloud | 29 November 2022 How Anywhere365 is maximising the value of time Anywhere365’s Enrico Karsten explains why cloud-based dialogue management systems have the potential to transform unified communications and customer service Enrico Karsten discusses the benefits of a cloud-based dialogue management system
Testing for success: delivering better training via the cloud Interview, Dynamics, Cloud | 30 September 2022 Testing for success: delivering better training via the cloud Joachim Schiermacher shares how ClickLearn is helping its customers automatically assess cloud-based applications Joachim Schiermacher shares how ClickLearn is helping its customers assess cloud-based applications
Teamwork makes the business dream work Interview, Azure, SharePoint | 29 September 2022 Teamwork makes the business dream work Marjorie Martinez reveals why 2022 was the right time for Orbus Software to launch its new partner programme and discusses the important role of partners and Microsoft Marjorie Martinez reveals why Orbus Software launched its new partner programme in 2022
Comprehensive cloud protection thanks to Barracuda and Microsoft 365 Case study, Cloud, Security | 10 August 2022 Comprehensive cloud protection thanks to Barracuda and Microsoft 365 Fletchers Solicitors used Barracuda’s Email Protection and CloudGen Firewall to guard against phishing attacks and secure its new cloud-based application Fletchers Solicitors used Barracuda solutions to guard against phishing attacks and secure cloud-based apps
Enabling secure expansion for a growing business Case study, Manufacturing, Cloud, Azure, Security | 19 May 2022 Enabling secure expansion for a growing business To accommodate its quickly growing business, the Hagedorn Group looked to Barracuda’s CloudGen WAN solution to deliver security and connectivity Hagedorn Group used Barracuda’s CloudGen WAN solution for security and connectivity
Anywhere365 is realising the power of partnership with new programme Interview, Communications, Cloud, Unified comms, Teams | 12 April 2022 Anywhere365 is realising the power of partnership with new programme Loira Browning discusses the new Anywhere365 Partnership Program, outlining the benefits for partners and how it will help to improve the adoption of the organisation’s solutions worldwide Loira Browning outlines the benefits for partners and how it will drive adoption of the firm’s solutions
Crestron begins technology road trip in Brussels News | 14 March 2022 Crestron begins technology road trip in Brussels Firm will demonstrate joint solutions with Microsoft, Netgear, Zoom, Intel, Philips, and more
Unleashing the power of collaboration with Microsoft Teams Feature, Teams | 25 January 2022 Unleashing the power of collaboration with Microsoft Teams The platform has transformed the workplace, facilitating remote and hybrid experiences. New updates and features will continue to drive the platform’s future success New updates and features will continue to drive the platform’s future success
Improving medical care with the Microsoft Azure cloud Case study, Healthcare, Cloud, Azure | 25 January 2022 Improving medical care with the Microsoft Azure cloud Gippsland Health Alliance chose Allscripts’ Sunrise platform to help make its electronic medical records more accurate, accessible and secure Gippsland Health Alliance uses Allscripts’ Sunrise platform to improve accuracy and security of EHRs
How to avoid the costs and consequences of getting hacked Viewpoint, Security | 20 July 2021 How to avoid the costs and consequences of getting hacked While technology is getting better, cybercriminals are also learning to evolve and innovate to match the landscape. Businesses must implement the right tools now to stay ahead Businesses must implement the right security tools now to stay ahead of cybercriminals
Optimising dialogue management with Anywhere365 Interview, Communications, Teams | 14 May 2021 Optimising dialogue management with Anywhere365 Gijs Geurts explains how the firm’s advanced contact centre application integrates with Microsoft Teams to improve how organisations manage enterprise communications and customer interactions Gijs Geurts explains how the firm’s Microsoft Teams integrations can improve customer interactions
Bizdirect becomes Microsoft ISV Development Center News, Dynamics, Azure | 10 February 2021 Bizdirect becomes Microsoft ISV Development Center Firm can now help software vendors scale up and grow more quickly using Microsoft applications
Crestron launches new Scheduling Panels for Microsoft Teams News, Teams | 10 December 2020 Crestron launches new Scheduling Panels for Microsoft Teams Integration aims to give employees real-time data and control over the office environment
Securing applications in the public cloud Viewpoint, Cloud, Security | 02 December 2020 Securing applications in the public cloud With applications being deployed faster than ever, it is important to ensure that they remain safe from attack With applications being deployed faster than ever, it is important to ensure they remain safe from attack
How to unleash the potential of the public cloud News, Cloud | 18 March 2020 How to unleash the potential of the public cloud Firms are looking to third-party vendors to leverage the cloud and mitigate risks, finds Barracuda
Boosting digital training for end-users with ClickLearn Interview, Education, Dynamics, Cloud | 01 July 2019 Boosting digital training for end-users with ClickLearn The firm provides companies with a single learning platform for all their digital adoption projects, says Joachim Schiermacher Firm provides companies with a learning platform for digital adoption projects, says Joachim Schiermacher
How luxury retail brands are winning with Microsoft technology Feature, Retail | 19 December 2018 How luxury retail brands are winning with Microsoft technology L’Oréal, YOOX NET-A-PORTER GROUP and EON are undergoing digital transformation
How to get the best from your move to Microsoft Office 365 Viewpoint, Office | 16 October 2018 How to get the best from your move to Microsoft Office 365 Ed Woodrick from Dell EMC says that adopting Office 365 requires careful planning. Understanding the optimal migration and integration scenarios is absolutely key to success Dell EMC's Ed Woodrick says understanding optimal migration and integration is key to successful adoption