Artificial intelligence

Future of customer service lies in striking the right balance between AI and human touch, finds Capgemini

Future of customer service lies in striking the right balance between AI and human touch, finds Capgemini

Microsoft Copilot satisfaction is high, according to new report from Fellowmind

Microsoft Copilot satisfaction is high, according to new report from Fellowmind

New PMI course to empower construction teams to harness AI for productivity and cost savings

New PMI course to empower construction teams to harness AI for productivity and cost savings

Microsoft AI Tour London: Copilot implementation essentials

Event news | AI

Microsoft AI Tour London: Copilot implementation essentials

Microsoft invests $3 million to expand cloud and AI in South Africa

Microsoft invests $3 million to expand cloud and AI in South Africa

Transforming how we work with Microsoft 365

Transforming how we work with Microsoft 365

Microsoft AI Tour London: Judson Althoff’s four pillars for AI success

Event news | AI

Microsoft AI Tour London: Judson Althoff’s four pillars for AI success

‘AI divide’ emerging within the UK economy and workforce, according to new Microsoft-Goldsmiths research

‘AI divide’ emerging within the UK economy and workforce, according to new Microsoft-Goldsmiths research

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Driving operational excellence in the retail industry during times of uncertainty

Feature | Retail

Driving operational excellence in the retail industry during times of uncertainty

AI: a unifying force for healthcare efficiency

Viewpoint | Healthcare

AI: a unifying force for healthcare efficiency

Microsoft Copilot helps Toastmasters support its members with public speaking

News | Public sector

Microsoft Copilot helps Toastmasters support its members with public speaking

Santosh Nair on how to manage procurement and supply chain at scale

Interview | Manufacturing

Santosh Nair on how to manage procurement and supply chain at scale

Knut Helge Teppan on the benefits of a modular approach to meeting spaces

Interview | Strategy

Knut Helge Teppan on the benefits of a modular approach to meeting spaces

Ralph Lauren launches AI-powered conversational shopping tool

Ralph Lauren launches AI-powered conversational shopping tool

From Research Assistant to agentic revolution: Cristina Pieretti on Moody’s AI journey

Interview | Financial services

From Research Assistant to agentic revolution: Cristina Pieretti on Moody’s AI journey

The future of finance with agentic AI

Viewpoint | Financial services

The future of finance with agentic AI

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