Financial services

Nej D’Jelal explains to Lindsay James how financial services firms are moving beyond AI experimentation towards trusted, auditable and increasingly agentic workflows

Microsoft’s Tyler Pichach and Emmanuel Baviere share how the technology is helping corporate and retail banks transform payments and core systems

SAS and Microsoft will discuss how financial institutions can turn AI insights into business actions while maintaining trust, governance and transparency at Sibos 2026

ZellisONE platform provides employees with fast responses to workforce, HR and pay-related queries

The UK building society is empowering employees with AI tools, replacing core banking systems and preparing to integrate five million Virgin Money customers

With the proliferation of AI in the financial services sector, Synergy Technical’s Kyle Elliot explains why organisations should implement Microsoft Purview to protect sensitive information and improve governance

A global social investment platform has used Melissa’s electronic identity verification (eIDV) solution within Microsoft Azure to reduce identity verification time from days to seconds – cutting fraud, improving conversion and enabling compliant growth

The Latvian bank uses the assistant to handle around 40 per cent of customer conversations every day

Financial services organisation embeds its data intelligence into Microsoft’s AI ecosystem to make risk and credit intelligence a seamless part of everyday decision-making, as Cristina Pieretti explains

German insurer built AI-based claims processing platform Kim and is now offering the system to other insurers

Dave Byrne and Microsoft’s Marc Esmiley talk about their ambitious partnership, which has seen them consolidate petabytes of fragmented data, embed AI into professional workflows and build the governance foundations that responsible innovation demands

AI brings new challenges, as well as opportunities. Microsoft’s Bastian Bahnemann explains how financial firms can combine transformation with resilience and trust

New agreement will support insurer’s strategic priority to become an AI-powered organisation

The payment solutions firm partnered with the Microsoft AI Cloud provider to unlock new value for clients

Microsoft’s Jeffery Williams discusses the AI agents reshaping underwriting, claims and actuarial functions, and the impact it has on building continuous insight, human-agent collaboration and trust

The collaboration is not just about technology – it’s about transforming workflows, improving compliance and driving innovation across global capital markets

AI solution provider BIP xTech helps the Italian bank achieve data autonomy with a scalable hub-and-spoke model

Innovance helped to move the systems to the new architecture, which is hosted on Microsoft Azure

The development moves the collaboration from joint product development to broader deployment within enterprise workflows

Representatives from Microsoft, Bank of England, LSEG and Howden Group Holdings discussed the future of banking and insurance 

Microsoft’s Chad Hamblin explains how technology and human expertise can work in harmony to empower bankers and deliver more meaningful customer experiences 

Financial services professionals are reducing AI agent development cycles from weeks to minutes with LSEG-licensed data in Copilot Studio