Managing an avalanche of returns with artificial intelligence As more products than ever are returned, retailers need a smarter, more connected approach to customer engagement, says Seb Reeve of Nuance Communications
Machine learning versus machine teaching: Ansys’s new approach to training AI models Andy Byers of Ansys discusses how its Twin Builder software is helping Microsoft to create digital twins of equipment and processes that can power AI algorithms
Dispelling the myth that the mainframe is dead Kyndryl's Richard Baird explains how approaching mainframe data with a growth mindset can help customers gain access to business-critical information and realise new possibilities
‘Bad audio is bad business’: how EPOS is transforming the modern workplace Joe Debold tells Technology Record about the use of next-generation technology and artificial intelligence to create optimal listening experiences
Viewpoint | Big data How intelligent automation can bridge the gap between unstructured data and effective information
Interview | Communications Attilio Licciardello says customers are even less patient since the pandemic