Retail and consumer goods

AI agents are empowering frontline workers to transform work across multiple operations in stores, says Matthew Guiste at Zebra Technologies 

UK supermarket chain has expanded its partnership with Microsoft, deploying Microsoft 365 Copilot, Fabric, Defender and more

Global retailers and consumer goods organisations are operating in turbulent times that have made supply chain disruptions the new norm. Those who develop an agile, AI-powered supply chain will come out on top, predicts Microsoft’s Felice Miller 

We hear how organisations can build agility in a rapidly changing world with AI-driven analytics 

Fractal’s Saurabh Srivastava explains the role and value of microstimuli and AI-powered hyperpersonalisation 

The 138-year-old Dutch grocery chain has used Microsoft Azure AI Foundry to build an AI assistant that reduces the time spent on food shopping and meal planning 

Green Dot Assist will provide answers to a range of barista queries, as the coffee chain aims to slash service times to four minutes per order 

Nolan Wheeler and Tim Fox share how their firms are working with Microsoft to equip frontline retail workers with integrated tools that improve communication, efficiency and customer service 

Avalara for Dynamics 365 Commerce helps firms to reshape their strategies in a changing retail landscape, says Brenda Connell

Equipping B2B sales teams with AI tools can significantly improve how they operate and engage with customers, but it can also bring challenges. Microsoft’s Mike Edmonds discusses how retail and consumer goods companies can overcome these barriers to achieve success   

Event provided insight into the role of AI, the economy, charity initiatives and more 

Representatives from Microsoft will showcase AI and smart technologies to improve customer satisfaction, boost efficiency and drive growth for retailers

Firms are using AI to analyse customer buying habits and improve inventory management 

Microsoft’s Ilya Bukshteyn discusses the introduction of AI into the platform, plus new features, industry applications and the benefits of a partner ecosystem

The traditional storefront still holds value for shoppers, but retailers must examine how technologies can take the in-store experience to the next level to ensure they remain relevant as e-commerce continues to grow 

Andy Clayton-Smith predicts how the technology community will navigate the global economic landscape this year

Microsoft’s general manager of industrial AI and strategic partnerships explains how organisations in every industry sector can capitalise on the real-world benefits of AI  

Australian supermarket chain uses cloud, AI and edge computing capabilities to manage and analyse real-time data across 850 stores