Retail and consumer goods

Solution is powered by Microsoft’s Azure Open AI Service and Azure Cosmos DB, and built in collaboration with Insight Enterprises

London event will also host several masterclasses and education seminars, covering customer service in a digital age, using generative AI for digital transformation and online retailing

Retailers can delight customers and increase return on investment with cloud technologies, says Microsoft’s Ricardo Belmar

The Mazars executives share how the Microsoft platform allows business-to-business retailers to streamline operations 

Users will be able to consolidate the management of their commerce channels and have access a range of AI and data tools in one platform

Copilot tools available in Microsoft Cloud for Retail will also enable store associates to improve customer service

American retailer also provides non-store associates with app to boost productivity

Microsoft’s Shanthi Rajagopalan shares how generative artificial intelligence is driving innovation in the industry and improving supply chain operations, customer experience and predictive analysis

Both share their thoughts on the role technology plays in improving employee experience and how Kyndryl and Microsoft can help 

The service is powered by OpenAI GPT-4 technology and offers a variety of services for customers 

The ToolsGroup CEO shares how real-time supply chain and inventory data helps retailers maintain a healthy supply chain and meet customer demand 

Mexican restaurant chain wanted to improve its customer relationships, so it turned to TTEC Digital technology provider who helped it implement Microsoft Dynamics 365 Customer Insights 

Microsoft’s Felice Miller explains how data, artificial intelligence and the cloud empower organisations to reinvent supply chain models and continue delivering high-quality products and services despite ongoing disruptions and fluctuating demand 

Copilot tools in Dynamics 365 Field Service aim to ease time-consuming tasks, Announcements in Viva Connections will keep teams connected and Windows 365 Frontline enables shift and part-time workers to work from anywhere

Fashion brand’s Symphony collection features QR codes in labels that reveal the origin of the garments, their materials and more

New cloud-based tools are helping retailers to become more profitable by improving the customer experience and making their store operations more efficient

Seven-year partnership will explore how cloud and AI can help Canadian retail industry optimise operations and customer experiences

Five-year agreement will fuel Fujitsu’s mission to help organisations contribute towards a more sustainable world across the manufacturing, retail, healthcare and public sector industries