News | AI Future of customer service lies in striking the right balance between AI and human touch, finds Capgemini
News | Retail Estée Lauder creates chatbot with Microsoft generative AI to deliver personalised customer experiences
Interview | Media AVIXA’s Samantha Minish on using the latest tools to create engaging audiovisual content
Feature | Healthcare | AI | Azure | Cloud The health technology revolution starts with trust and privacy
Interview | Retail Using Dynamics 365 can empower retailers, according to Andrew Reeck and Chris Segurado
Event news | Financial services The Great Banking Bake Off: insights from Money20/20 USA on how to make the perfect generative AI ‘cake’
Event news | Financial services Microsoft partners Cognizant and VeriPark highlight AI-driven transformation of financial services industry
Case study | Manufacturing | Big data | Azure | Cloud Unleashing the power of predictive analytics with Microsoft Azure
Case study | Healthcare Hero AI reduces patient waiting times by 55 per cent with Azure-powered platform