Topic: Government

IEG4 helped UK’s Southwark Council to modernise citizen services

IEG4 helped UK’s Southwark Council to modernise citizen services
IEG4
By Elly Yates-Roberts | 05 August 2022

Firm enabled the council to provide automated online forms to deliver services to local residents more efficiently and cost-effectively, while reducing costs

Firm enabled the council to deliver efficient and cost-effective services to residents, while reducing costs 
 

Microsoft releases new translation feature for Microsoft Teams

Microsoft releases new translation feature for Microsoft Teams
Microsoft
By Alice Chambers | 02 August 2022

Welsh Government is making meetings more inclusive for Welsh and English-speaking participants

Understanding how to manage data for business success

Understanding how to manage data for business success

Pixabay/Pexels

By Alice Chambers | 27 July 2022

Simon Cole explains the importance of data management, how Microsoft technology can be used to understand information and the value of end-user computing

Simon Cole of Automated Intelligence explains how Microsoft tools can extract information from data 

The answer to public sector modernisation is in the cloud

The answer to public sector modernisation is in the cloud
By Elly Yates-Roberts | 21 July 2022

Cloud technology is outperforming on-premises systems in every way. Despite being traditionally slow-moving, the public sector is now driving its own digital transformation and cloud migration using Microsoft’s tools

The public sector is driving its digital transformation and cloud migration with Microsoft tools 
 

Microsoft works with World Bank to combat the disability divide

Microsoft works with World Bank to combat the disability divide
Microsoft
By Alice Chambers | 17 June 2022

Access to demographic data will improve representation and inclusion of disabled communities

Smart City Expo World Congress 2022: moving cities towards a better future

Smart City Expo World Congress 2022: moving cities towards a better future
Smart City Expo World Congress
By Elly Yates-Roberts | 30 May 2022

15-17 November 2022; Barcelona, Spain

Event gathers leaders from business and government to empower cities and drive urban innovation

Microsoft supports new Declaration for the Future of the Internet

Microsoft supports new Declaration for the Future of the Internet
Microsoft
By Alice Chambers | 29 April 2022

The White House has signed to combat the challenges caused by the internet

The next stage for public sector sustainability

The next stage for public sector sustainability
Disaster Tech
By Elly Yates-Roberts | 12 April 2022

Consumers are demanding more of organisations in terms of sustainability, and public sector organisations and governments are integral to realising meaningful societal change. Microsoft’s Jeremy M. Goldberg discusses the challenges of doing so, and highlights where Microsoft can provide support

Jeremy M. Goldberg highlights how Microsoft can help to realise meaningful societal change 
 

CDHU uses Microsoft cloud technologies to enhance CRM

CDHU uses Microsoft cloud technologies to enhance CRM
Microsoft
By Alice Chambers | 08 April 2022

Brazilian housing organisation implemented Dynamics 365 to develop a service channel and monitor calls

New Zealand’s Dunedin City Council migrates to public cloud on Azure

New Zealand’s Dunedin City Council migrates to public cloud on Azure
Unsplash/@amoslament
By Alice Chambers | 08 April 2022

CCL and Leaven helped to move data online so that the public can access data from any device

Realising smarter ways to approach smart cities

Realising smarter ways to approach smart cities
Unsplash/Joey Kyber
By Rebecca Gibson | 24 March 2022

IDC’s Joe Dignan shares how the pandemic and the urgent need to reduce climate change has encouraged governments to transform how they operate cities and deliver services to citizens

IDC’s Joe Dignan shares how governments are transforming how they deliver services to citizens 
 

Focusing on digital inclusion and challenging the system

Focusing on digital inclusion and challenging the system
By Lindsay Climson | 23 December 2021

Akari’s inclusive and accessible solutions are transforming how organisations within the public sector and healthcare industries operate and serve citizens

Akari Solutions is transforming how public sector and healthcare organisations operate

Embracing the cloud: digitally transforming organisations

Embracing the cloud: digitally transforming organisations
By Mick McNeil | 16 December 2021

The time has come for the public sector to adopt the cloud in earnest to deliver greater efficiency across the economy

The public sector is adopting the cloud to deliver greater efficiency across the economy

Microsoft signs agreement with Accident Compensation Corporation

Microsoft signs agreement with Accident Compensation Corporation
Rawpixel
By Alex Smith | 21 October 2021

The New Zealand government agency will migrate its operations to Azure

Microsoft is securing the future of smart cities

Microsoft is securing the future of smart cities
By Elly Yates-Roberts | 06 October 2021

To truly deliver on the promise of smart cities, Microsoft’s Jeremy Goldberg believes governments need to prioritise accessibility and the effective and transparent use of people’s data

Microsoft’s Jeremy Goldberg believes governments must prioritise transparent use of data

Seamless and trusted city services, thanks to Microsoft Azure

Seamless and trusted city services, thanks to Microsoft Azure
PayiQ
By Mika Rytkönen | 01 September 2021

Mobile applications have become an essential touchpoint for many of the products and services we use in today’s cities. The cloud platform can support these apps to improve the experiences of customers and service providers

The cloud can support city service apps to improve experiences for customers and service providers

The importance of collaboration in a crisis

The importance of collaboration in a crisis
AdobeStock
By Elly Yates-Roberts | 06 August 2021

Hexagon’s Kalyn Sims discusses the firm’s recently launched collaborative workspace and how it delivers new levels of coordination between organisations across a city or region.

Kalyn Sims discusses Hexagon’s collaborative workspace and how it delivers new levels of coordination  
 

Delivering new levels of citizen engagement

Delivering new levels of citizen engagement
By Elly Yates-Roberts | 28 July 2021

Over the last 15 months, governments around the world have had to rapidly adapt their services to communities. Julia Glidden gives an insight into some of the ways that Microsoft and its partner ecosystem are enabling change

Julia Glidden shares how Microsoft and its partners are driving change in government services  
 

Accelerating innovation in challenging times

Accelerating innovation in challenging times
Microsoft
By Andy Clayton-Smith | 19 July 2021

We spoke with Dr Julia Glidden from Microsoft about how the public sector and its use of technology has changed in the last 18 months and how Microsoft hopes to shape the future of public service delivery

Dr Julia Glidden shares how Microsoft hopes to shape the future of public service delivery 

The Summer 2021 issue of The Record is out now!

The Summer 2021 issue of The Record is out now!
By Elly Yates-Roberts | 06 July 2021

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