Viewpoints

Processes and adaptability were key in 2021, but things may be changing in 2022 
 

Firms can realise a new way of working that is delivered via contact centre-as-a-service technology 
 

Augmented reality solution is empowering Howden to offer remote assistance to customers worldwide 
 

Casey Potenzone of K3 explains why the time has come for fashion retailers to adapt to meet the evolving expectations of younger generations 

Akari’s solutions help healthcare, aviation, social care and media organisations to work more efficiently
 

Digitally transforming factories will help manufacturers to deal with market disruptions

Partnership is delivering innovation to enterprise customers like Viewpointe and RIMAC Seguros 
 

Banks can achieve success by embracing the digital age and partnering with the right software vendors  
 

Organisations must understand their attendees’ wants to ensure virtual events remain engaging 

Businesses must ensure employees have the tools to keep up with increasingly virtual communication 
 

Kyndryl is using Microsoft Azure to adapt its offering to best meet its customers’ business needs 

Legacy systems may impact automation adoption, but there are ways to ensure you reap the benefits 
 

Data analytics, AI and the cloud can help organisations to boost productivity and slash emissions 
 

Organisations must assess which cloud transformation strategy best fits their needs for the future 
 

NAB Show’s focus on intelligent content will help attendees discover the value of their data

Solutions like BlueJeans can help firms overcome obstacles and bring staff together more effectively 

IIoT and digital twins can give manufacturers the information to optimise processes and machines 
 

With staff scattered around the world, IT firms must now build and deploy remote-first technologies