In Depth

Orbus Software’s Tim Mitchell explains how the new OrbusNexus platform provides a space to connect, learn and innovate together

Gamma’s recent workshops empowered local government professionals in the UK with insights from Microsoft and all the knowledge they need to migrate to Teams Phone  

Printer business improved its software to transform its operations and deliver more accurate quotes in a shorter time

Buy Now Pay Later providers can use machine learning and data analytics to reduce the risk of credit loss and generate customer loyalty, according to Ricardo Campos from ITSCREDIT

Global vice president of Avaya Customer Experience Services explains how Avaya uses artificial intelligence, automation and cloud technologies to reimagine the customer journey and help them streamline business communications and operations 

The firm is strengthening its security and resilience services in Italy and providing support and protection for customers 

Leveraging Microsoft technology can help retailers to realise a myriad of business, employee and customer benefits, says Mazars’ John Accardi    

AI integration is bridging the gap between on-premises infrastructures and the cloud, according to Alexander Lefterov at Tiger Technology 

Pamela Velentzas of Fortra’s Terranova Security explains why businesses should invest in risk management and security awareness training to avoid the repercussions of cyberattacks on third parties

As the workplace continues to evolve, meeting rooms must be equipped with the tools teams need to communicate and share ideas in an immersive, engaging format, says Angela Comitini of Q-SYS 

Mambu’s director of partnership development explains why organisations investing in software like Mambu’s cloud-native core banking platform are better equipped to react to changing consumer behaviours 

The Kyndryl executives explain how departments of motor vehicles are modernising their services to respond to the changing demands of the people they serve  

The company is deploying edge technologies onboard three ships to begin infrastructure programme

Digital triplets have the scope to build on the success of digital twins by creating a dynamic representation of a business’s operations and processes, as well as its physical assets, according to Thorsten Fuchs at Orbus Software

The platform is improving operational efficiency while streamlining workflows

The industrial sector must invest in digital technologies, electrify processes and find ways to reduce energy waste to navigate a successful path to a decarbonised future, says Schneider Electric’s Olivier Blum 

Manufacturers face pressure to prioritise transparent sustainability commitments. Microsoft’s Parag Ladha discusses how technologies like digital twins and artificial intelligence are helping businesses to develop resilient supply chains and deliver sustainable products 

The global Microsoft alliance lead explains how Solgari Contact Centre for Microsoft Teams allows organisations to respond to their customers flexibly and effectively through one unified platform