In Depth

Shure’s director of alliance partner sales considers how to deliver the best experiences for both in-person and remote meeting participants  

Microsoft’s Simon Crownshaw discusses how a decade of change, artificial intelligence and cloud technology are set to shape the media industry and empower content creators to deliver transformative new experiences

Utilising the full potential of Teams can help organisations reduce costs, improve efficiency and encourage collaboration, according to Am Bhooi at Resonate 

The Surgere CEO discusses supply chain challenges and how the film can provide reliable information on the movement of their clients’ assets 

Microsoft’s Peter Hazou explains how modern technologies like artificial intelligence can improve customer service, combat financial crime and increase profits  

DTEN’s head of strategic alliance discusses why meeting equity is a necessity in the new era of hybrid work 

Millions of people use Teams every day but what makes it the ideal platform for customer engagement? Cloud-based dialogue management solution provider Anywhere365 and its partners Post Luxembourg, Resonate and Symity share their insights 

Leveraging technologies that can improve the customer, employee and operational experience will be key to helping enterprises operate, innovate and achieve sustainable growth, says Sachin Bery at Infosys  

Ateme’s director of cloud solutions discusses how organisations can get the most out of cloud adoption without breaking the bank and improve the experiences of their customers in the process  

New cloud-based tools are helping retailers to become more profitable by improving the customer experience and making their store operations more efficient

Microsoft’s Angie Heise explains how holistic, long-term strategies that prioritise digital transformation and accessibility can help government leaders to meet citizens’ expectations for modern, convenient and personalised services 

Internet of things technology offers a range of transformative benefits to organisations but can be a challenge to implement. Software AG’s Cumulocity IoT platform can help ease the complexity

Recent enhancements to productivity apps like Teams and Outlook are changing the way that colleagues and clients exchange information, ideas and knowledge, regardless of their location 

Post Luxembourg implemented Anywhere365 Dialogue Cloud and Dialogue Studio to help global health insurance firm optimise operations 

New collaboration technologies are empowering organisations with the data they need to optimise office real estate and lower costs, while also improving employee engagement, productivity and well-being, says Jonathan Sass at Vyopta

Technology company is able to create production estimates and provide support to departments more efficiently  

Author and executive vice president of Executive Networks shares why businesses should rethink the role of the office and prioritise the health, well-being and career development of their employees

Reconfigured offices and a greater understanding of the challenges facing real people and businesses are essential to create more inclusive, flexible and productive workplaces, says Nigel Dunn of Jabra