Interview | Strategy How to improve the customer and employee experience, according to Pragya Malhotra
Viewpoint | Big data How intelligent automation can bridge the gap between unstructured data and effective information
News | AI New Dynamics 365 Contact Center to transform the customer service experience, says Microsoft
Case study | Travel Cruise company Carnival Corporation deploys Microsoft Azure for efficient operations
Event news | Media IBC2025 to celebrate 100 years of TV and showcase next-generation media innovation