Microsoft Teams

Automotive manufacturer replaced its legacy contact centre infrastructure with Anywhere365’s cloud-native solution for Microsoft Teams

SCB Global CEO shares how organisations can combat connectivity and workflow challenges by implementing solutions that are native to Teams 

Organisations will be able conduct calls from within the Teams application without additional software or plugins 

Dynamics 365 Guides and Remote Assist are helping to connect teams, support training and facilitate knowledge retention, according to Lili Cheng

Synergy Technical’s John Opgenorth explains how businesses can increase operational efficiency, drive employee productivity and enable hybrid working strategies with Microsoft 365 applications 

Updates will make it easier for educators to create study materials and track the progress of their students

Copilot tools in Dynamics 365 Field Service aim to ease time-consuming tasks, Announcements in Viva Connections will keep teams connected and Windows 365 Frontline enables shift and part-time workers to work from anywhere

Rajasekhar Varigonda of Infosys explains how the Microsoft apps can together deliver an employee experience with people at the centre

Gamma’s recent workshops empowered local government professionals in the UK with insights from Microsoft and all the knowledge they need to migrate to Teams Phone  

As the workplace continues to evolve, meeting rooms must be equipped with the tools teams need to communicate and share ideas in an immersive, engaging format, says Angela Comitini of Q-SYS 

Users can choose from 12 different digital makeup and beauty looks that are designed to help them feel more confident during meetings

The platform is improving operational efficiency while streamlining workflows

The global Microsoft alliance lead explains how Solgari Contact Centre for Microsoft Teams allows organisations to respond to their customers flexibly and effectively through one unified platform

Shure’s director of alliance partner sales considers how to deliver the best experiences for both in-person and remote meeting participants  

Utilising the full potential of Teams can help organisations reduce costs, improve efficiency and encourage collaboration, according to Am Bhooi at Resonate 

DTEN’s head of strategic alliance discusses why meeting equity is a necessity in the new era of hybrid work 

Millions of people use Teams every day but what makes it the ideal platform for customer engagement? Cloud-based dialogue management solution provider Anywhere365 and its partners Post Luxembourg, Resonate and Symity share their insights 

Generative AI platform Crystal will be powered by Azure and available on Microsoft Teams