Big data and business analytics

Upland Software empowers contact centres for better customer service

Upland Software empowers contact centres for better customer service
Upland Software
By Elly Yates-Roberts | 23 December 2022

Whitepaper demonstrates positive impact of CTI technology on today’s contact centres  
 

Data is key to business success, says Mankgopo Moroaswi

Data is key to business success, says Mankgopo Moroaswi
By Elly Yates-Roberts | 25 January 2023

Orbus Software’s iServer365 platform gives customers unprecedented access to application information. Orbus’s Reda Gadiri and OBASA’s Moroaswi share more

Orbus Software’s iServer365 platform gives customers unprecedented access to application information

Is the mainframe really dead? A Microsoft and Kyndryl perspective

Is the mainframe really dead? A Microsoft and Kyndryl perspective
By Richard Baird | 24 January 2023

Approaching mainframe data with a growth mindset can help customers gain access to business-critical information and realise new possibilities

Customers with a growth mindset can access business-critical information and realise new possibilities

Bringing NLP and NLU to business data management

Bringing NLP and NLU to business data management
By Paul Hudson | 23 January 2023

Low-code/no-code applications from Automated Intelligence can improve the creation, collaboration and flow of information

Low-code/no-code applications from Automated Intelligence can aid information collaboration

Thinking business before technology at Orbus Software

Thinking business before technology at Orbus Software
By Elly Yates-Roberts | 17 January 2023

Gareth Burton explains why he believes the phrase ‘digital transformation’ is becoming meaningless and how partnerships are essential for his firm’s success

Gareth Burton explains why he believes the phrase ‘digital transformation’ is becoming meaningless

Driving operational excellence with Kyndryl and the cloud

Driving operational excellence with Kyndryl and the cloud
By Levi Norman | 16 January 2023

Distributed cloud environments enable organisations to store data and resources in multiple clouds, allowing them to support edge computing and meet performance and compliance needs, while managing everything centrally

Distributed cloud environments help firms meet performance needs and manage everything centrally

AvePoint extends data governance support to Microsoft Power Platform

AvePoint extends data governance support to Microsoft Power Platform
iStock
By Amber Hickman | 12 January 2023

Firm’s solutions provide management, migration and data protection capabilities

Johnson Controls is paving the way to better buildings

Johnson Controls is paving the way to better buildings
By Elly Yates-Roberts | 12 January 2023

Firm is transforming how businesses and organisations worldwide operate their buildings so they can become integral components of their environmental strategy, while offering an improved experience for users

Firm is transforming how organisations operate their buildings to become more sustainable

Embarking on the journey to net zero together

Embarking on the journey to net zero together
By Nicole Denil | 03 January 2023

Through partnerships and alliances, Johnson Controls is helping organisations to balance their day-to-day operations with the journey to net zero

Johnson Controls helps firms balance day-to-day operations with the journey to net zero 
 

Microsoft supports Linux Foundation’s new mapping service

Microsoft supports Linux Foundation’s new mapping service
Unsplash/Z
By Elly Yates-Roberts | 21 December 2022

Other founding members of the open data initiative include AWS, Meta and TomTom

Microsoft to roll out EU Data Boundary for Microsoft Cloud

Microsoft to roll out EU Data Boundary for Microsoft Cloud
iStock
By Amber Hickman | 19 December 2022

From 1 January 2023, service will support storage and management of customer data

Microsoft and others launch Industry Data for Society Partnership

Microsoft and others launch Industry Data for Society Partnership
iStock
By Elly Yates-Roberts | 07 December 2022

Initiative provides access to data to tackle challenges in sustainability and economic growth

Understanding the data life cycle in Microsoft Dynamics 365

Understanding the data life cycle in Microsoft Dynamics 365
By Steve Farr and Sanaz Zarkesh | 07 December 2022

Successful data quality management is essential for organisations to realise the potential of their Microsoft Dynamics 365 systems

Successful data quality management is essential for firms to realise the potential of their Dynamics systems

Data platforms, AI, Web3 to transform customer experience, says IDC

Data platforms, AI, Web3 to transform customer experience, says IDC
Unsplash/Dylan Gillis
By Amber Hickman | 28 November 2022

Analyst firm shares 10 predictions for technologies businesses will invest in over the next few years

Smart City Expo World Congress 2022: modern mobility and data use

Smart City Expo World Congress 2022: modern mobility and data use
By Elly Yates-Roberts | 16 November 2022

Organisations showcase how data, IoT and digital twins can transform transportation and more

Microsoft Azure helps Amadeus to improve travel experiences

Microsoft Azure helps Amadeus to improve travel experiences
Microsoft
By Amber Hickman | 11 November 2022

IT firm creates data mesh architecture to build personalised and on-demand travel services

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