AdobeStock/KrakenImages.com Feature, Dynamics 365 | 07 October 2024 The dynamic future of work In a changing world, organisations need a solution that can grow and work with them. Microsoft’s Dynamics 365 ecosystem, with its array of AI-powered tools, is leading the charge
iStock News, Dynamics 365 | 19 June 2024 EY rolls out Microsoft Dynamics 365 Sales to transform global sales operations The deployment will enhance collaboration, streamline processes and unify insights, helping EY teams to provide better outcomes for their clients’ most complex challenges
iStock/Ridofranz News, AI | 05 June 2024 New Dynamics 365 Contact Center to transform the customer service experience, says Microsoft Microsoft’s own customer support team has already achieved a 31 per cent increase in first resolution rates after implementing the solution, which utilises Copilot
News, AI | 11 April 2024 New features for Microsoft Dynamics 365 and Power Platform to empower employees Copilot capabilities also aim to improve business processes and better engage customers, according to Microsoft’s Charles Lamanna
EPPC Event news, Strategy | 22 March 2024 EPPC to host 100 sessions and 10 tutorials on Microsoft Power Platform Talks by Microsoft and its partners will explore Copilot, Dataverse, Power Apps and more
Microsoft News, Financial services | 05 March 2024 Findango Finance boosts productivity by 80 per cent with Microsoft integration Encamina helped the fintech to automate processes with Power Platform and Dynamics 365
Interview, Manufacturing | 19 January 2024 Jen Johnson on why upgrading ERP systems delivers better efficiency The Avanade executive explains why manufacturing firms are migrating to Microsoft Dynamics 365 and why change management is essential to the success of these projects
Interview, Retail | 18 January 2024 Using Dynamics 365 can empower retailers, according to Andrew Reeck and Chris Segurado The Mazars executives share how the Microsoft platform allows business-to-business retailers to streamline operations
Microsoft Case study, Dynamics 365 | 09 January 2024 Nanoleaf improves productivity by 33 per cent by using Dynamics 365 Business Central Canadian technology and consumer IoT company works with partner MNP Digital to improve operations with real-time data on product sales and inventory levels
Unsplash/Headway Viewpoint, Dynamics 365 | 21 November 2023 Driving human-led and AI-enabled business outcomes The directors of Microsoft Practice at Infosys discuss how a three-pronged strategic approach to digital transformation can help organisation to refine operational efficiency and strengthen communication
Facebook/Directions 4 Partners Event news, Dynamics 365 | 06 November 2023 Microsoft partners showcased Dynamics 365 solutions at Directions EMEA 2023 A range of solutions aimed at helping Dynamics users improve business operations were showcased at the event
Viewpoint, Dynamics 365 | 31 October 2023 Supercharging Microsoft Dynamics 365 Business Central Businesses can transform their order management processes with real-time data and automation, says Cavallo’s Matt Abbott
Unsplash/Microsoft 365 News, Dynamics 365 | 27 October 2023 New AI-powered capabilities across Microsoft Dynamics 365 and Power Platform to improve operations in multiple industries Updates scheduled for release between October 2023 and March 2024 will include capabilities for governance, administration and professional development
Unsplash/itsjanweber Case study, Public safety | 24 October 2023 Ontario Government reduces its reliance on police with Microsoft Dynamics 365-based tool Solution standardises the collection and analysis of risk-based information from government and social support agencies to decrease societal issues
Community Summit Event news, Strategy | 24 October 2023 Microsoft partners discuss the benefits of AI, Dynamics 365 and more at Community Summit 2023 Several partners hosted training and educational sessions to help attendees optimise their Microsoft business applications
Interview, Dynamics 365 | 24 October 2023 John Accardi explains how organisations can meet digital transformation goals Mazars’ principal of enterprise solutions for Microsoft reveals how a range of Dynamics 365 solutions can solve unique challenges
Feature, Dynamics 365 | 20 October 2023 Driving change with Dynamics 365 The Microsoft platform is helping organisations to innovate with solutions for improving agility, accessibility and automation
Event news, AI | 20 October 2023 Microsoft executives explore AI transformation at Microsoft Envision Judson Althoff, Emily He, Alym Rayani and others covered how tools like Copilot offer new opportunities for improving productivity, reaching ESG goals and combatting security challenges
Interview, Communications | 11 January 2023 Attilio Licciardello says customers are even less patient since the pandemic
NRF Event news, Retail | 12 January 2023 Microsoft executives to share insights at sessions during NRF 2023
Upland Software News, Communications | 23 December 2022 Upland Software empowers contact centres for better customer service
Interview, Microsoft Cloud | 30 September 2022 Testing for success: delivering better training via the cloud