iStock/David Tran Case study, Consumer goods | 19 October 2023 TTEC Digital helps Chipotle Mexican Grill to deliver high-quality customer service Mexican restaurant chain wanted to improve its customer relationships, so it turned to TTEC Digital technology provider who helped it implement Microsoft Dynamics 365 Customer Insights
Interview, Dynamics | 13 October 2023 Nick Collard discusses the power of partnering with Formpipe Software provider works with system integrators to ensure customers have the right solution for their requirements
Interview, Strategy | 10 October 2023 Joachim Schiermacher shares why employee training is more important than ever ClickLearn CEO discusses how the firm’s platform is helping organisations to train employees with the skills they need to work with new technologies
Interview, Dynamics 365 | 06 October 2023 Embracing automation leads to improved productivity, says Olof Hedin CEO of SignUp Software explains how the ExFlow solution for Dynamics 365 is helping to alleviate accounts payable pressures
Nestlé News, Dynamics 365 | 11 September 2023 Nestlé uses Microsoft Dynamics 365 to support business operations and acquisition projects Food retailer improves compliance, in-store POS transactions, employee training and more after migrating to solution with the help of KPMG in September 2022
Viewpoint, Financial services | 21 August 2023 Why do governments need to digitise their tax policies? Avalara’s Liz Armbruester highlights how mounting tax fraud and rapid technological advancements across our society are putting pressure on governments to digitise their tax policies – and to do so quickly
Microsoft News, Manufacturing | 18 August 2023 Microsoft executive shares three ways mixed reality empowers frontline workers Dynamics 365 Guides and Remote Assist are helping to connect teams, support training and facilitate knowledge retention, according to Lili Cheng
Bremworth News, Dynamics 365 | 03 August 2023 Bremworth digitises accounts payable processes in Dynamics 365 with ExFlow The carpet company used the ExFlow solution to cut month-end processes from around two weeks to three days
iStock Viewpoint, Consumer goods | 28 July 2023 Enabling success for CG brands with Dynamics 365 and AI Leveraging Microsoft technology can help retailers to realise a myriad of business, employee and customer benefits, says Mazars’ John Accardi
Triennale Milano News, CRM | 06 July 2023 Impresoft Group provides Dynamics-based CRM system for Triennale Milano The art and culture institution will use the system to adapt to the needs of its different visitors
Microsoft News, Dynamics | 16 June 2023 Microsoft releases Copilot capabilities for ERP solutions in Dynamics 365 New features use generative AI to automate mundane tasks and provide data analytics to improve project management, finance and supply chain operations
Microsoft News, AI | 16 May 2023 Microsoft reveals new AI capabilities for nonprofits Microsoft Cloud for Nonprofit now includes fundraising performance dashboard
Interview, Dynamics 365 | 09 May 2023 Mobile workers can use technology to avoid equipment failure in the field, says Andrew Lorraine Resco.net’s CEO explains how the firm’s no-code mobile app building platform, integrated with Microsoft Dynamics 365, allows workers to complete their jobs without worry
Microsoft News, AI | 25 April 2023 Possibilities for businesses using generative AI are endless, says Microsoft’s Judson Althoff Microsoft shares how firms multiple industries are leveraging Azure OpenAI, Dynamics 365 Copilot and other solutions to enhance customer service, reduce costs, streamline supply chain systems, and more
RFSU Case study, Dynamics 365 | 22 March 2023 Fellowmind helps Swedish condom maker migrate to Dynamics 365 in just three months RFSU can now easily update its Business Central environment and focus on more engaging and value-adding ERP activities
Microsoft News, Dynamics 365 | 07 March 2023 Microsoft brings AI to CRM and ERP with Dynamics 365 Copilot New capabilities provide interactive assistance for those in sales, service, marketing, operations and supply chain roles
Microsoft News, Financial services | 02 March 2023 Financial leaders are overwhelmed by data, according to Microsoft report New business performance capabilities in Dynamics 365 Finance will enable faster reporting and analytics
Xyngular Case study, Dynamics 365 | 17 February 2023 Xyngular transforms data management with Dynamics 365 Business Central JourneyTEAM helped the wellness company migrate from a legacy on-premises solution to streamline operations and better understand business processes
NRF Event news, Retail | 12 January 2023 Microsoft executives to share insights at sessions during NRF 2023
Upland Software News, Communications | 23 December 2022 Upland Software empowers contact centres for better customer service
Interview, Microsoft Cloud | 30 September 2022 Testing for success: delivering better training via the cloud
Interview, Communications | 11 January 2023 Attilio Licciardello says customers are even less patient since the pandemic